Summary
Overview
Work History
Education
Skills
Objective
Timeline
Generic

Mary Ann Ferguson

San Diego,United States

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure Customer Service related position. Ready to help team achieve company goals.

Overview

20
20
years of professional experience

Work History

Retail Sales Associate (Seasonal)

Hobby Lobby
11.2017 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

In Home Support Service

Self
04.2017 - Current
  • At home caregiver for qualified personnel with physical or mental needs
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Provided compassionate and patient-focused care to cultivate well-being.

Career Services/Recruiter

Lighthouse Missions
01.2008 - 04.2016
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Promoted employment opportunities through online postings, onsite employer visits, public job fairs and other effective resources.
  • Called various companies to build partnerships that would help ex-cons return to the workforce
  • Assisted ex-cons and drug rehabilitated individuals with securing employment by building relationships with employers on regional and national levels.

Lead Generator

Beebee Heat & Air
11.2003 - 04.2007
  • Scheduled sales appointments to discuss products and services and to close qualified leads.
  • Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Education

Speech Communications, Some Courses

University of Arkansas, Little Rock
08.1981

High School Diploma -

Bryant High School
Bryant, AR
05.1981

Skills

  • Regulatory Compliance
  • Loss Prevention
  • Display Setup
  • Customer Service
  • Money Handling
  • Order Processing
  • New Client Acquisition
  • Client Engagement
  • Outbound Calling
  • Career counseling
  • Empathy and understanding
  • Attention to detail

Objective

To better my community and those around me with the gifts that I have. To provide the best experience to every person that I encounter. To be competent, exceed expectations and to be an example for others

Timeline

Retail Sales Associate (Seasonal)

Hobby Lobby
11.2017 - Current

In Home Support Service

Self
04.2017 - Current

Career Services/Recruiter

Lighthouse Missions
01.2008 - 04.2016

Lead Generator

Beebee Heat & Air
11.2003 - 04.2007

Speech Communications, Some Courses

University of Arkansas, Little Rock

High School Diploma -

Bryant High School

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Mary Ann Ferguson