Mary Ann Holland
Delray Beach,FL
Summary
Offender Rehabilitation Program Coordinator exceeding all levels of work history. Detailed-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Offender Rehabilitation Coordinator
DOCCS Green Haven
09.2013 - 10.2023
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to families of Incarcerated Individuals.
- Worked well in a team setting, providing support and guidance.
Office Manager
AFAX Business Machines
09.2012 - 09.2013
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Sales Associate
Bobby J Inc.
03.2001 - 03.2008
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Criminal Justice/Human Services
SUNY Empire State College
Saratoga Springs, NY07.2017
Skills
- Effective Prioritization
- Family Support
- Youth Mentoring
- Reentry Planning
- Cultural Competency
- Sound Judgment
- Time Management
- Problem-solving abilities
- Active Listening
- Effective Communication
- Task Prioritization
- Teamwork and Collaboration
Accomplishments
- Documented and resolved family issues which led to Family Reunification.
- Achieved 10 years working for the State of New York by completing all requirements from Grade 6 through 19. with accuracy and efficiency.
- Supervised team of 10 staff members.
- Documented and resolved "Gang" related issues which led to confiscation of drugs and phones within the prison system.
Timeline
Offender Rehabilitation Coordinator
DOCCS Green Haven
09.2013 - 10.2023
Office Manager
AFAX Business Machines
09.2012 - 09.2013
Sales Associate
Bobby J Inc.
03.2001 - 03.2008
Bachelor of Arts - Criminal Justice/Human Services
SUNY Empire State College