Mary Ann Knoop
Overland Park
Summary
Accomplished and strategic-thinking manager dedicated to providing prompt and reliable service to customers and management. Extensive experience in cultivating and maintaining outstanding customer service and support, resulting in repeat business and positive word-of-mouth referrals. Strong organization, communication, and time management skills to effectively handle multiple tasks and deliver exceptional results.
Overview
28
28
years of professional experience
Work History
Co-Owner
Two Chicks Organize
06.2022 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
ADMINISTRATIVE MANAGER
Amend Neurocounseling
10.2016 - 12.2024
- Oversee all the business aspects of running a small business, scheduling, billing, payables and receivables
- My greatest achievement is having no accounts receivable for eight years running
STAY-AT-HOME-MOM
04.2005 - 10.2016
DISTRICT ACCOUNT MANAGER
Canon USA, Inc.
01.1997 - 01.2005
- Directed all new business development and account management of a Midwest territory
- Promoted high end color imaging devices and software to mid to large sized businesses
- Cultivated relationships with dealer principals and represented the company at industry-specific trade shows and national/regional dealer meetings
- Consistently produced 105% - 115% of sales quota by targeting key markets
- Recognized for achievement of one of the largest sales in our segment
- Recognized as a Diplomat Club member for increasing territory market share by 12%
Education
Bachelor of Science - Business
Emporia State University
High School Diploma -
Olathe High School
Olathe, KansasSkills
- Dependable
- Strong Communication
- Team Leadership
- Time Management
- Attention to Detail
- Prompt
- Focused
- Goal Setting
- Microsoft: Word
- Microsoft: Excel
- Microsoft: PowerPoint
- Computer Proficient (Windows & Mac)
- Photography
- Dog Lover
- Traveling
- Volunteering
Additional Employers
- Weber Carpet, Lee’s Summit, MO
- Konica Minolta Business Systems. Kansas City, MO
- Laura Ashley, Kansas City, MO
- Jack Henry, Overland Park, KS
- Emporia State University – School of Business
Personal Information
Hobbies: Photography, Dog Lover, Traveling, Volunteering
Timeline
Co-Owner
Two Chicks Organize
06.2022 - Current
ADMINISTRATIVE MANAGER
Amend Neurocounseling
10.2016 - 12.2024
STAY-AT-HOME-MOM
04.2005 - 10.2016
DISTRICT ACCOUNT MANAGER
Canon USA, Inc.
01.1997 - 01.2005
High School Diploma -
Olathe High School
Bachelor of Science - Business
Emporia State University
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