Mary Ann Lundberg

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Checked and verified photo identification prior to granting facility access.
• Reported irregularities such as fire and safety hazards to maintenance.

• Updated client documentation for accurate, compliant and current records.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.

• Communicated with supervisor regarding issues related to case management, resourcing, service collaboration and development of new resources.

• Updated client documentation for accurate, compliant and current records.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Supported clients and families with empathy and compassion during difficult times.
• Advocated for clients to assure respected rights and wishes.

Served as temporary supervisor when team supervisor left unexpectedly