CrossFit :From 250 pounds to 150 pounds in 4 years
Maryann Nuesa
Customer Service
Las Vegas,NV
Summary
Friendly and reliable writer/cashier offering unmatched customer service and workplace focus,sales ans sports betting expert. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
25
25
years of professional experience
Work History
Sales Associate
Loft
09.2023 - Current
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Engaged with customers to effectively build rapport and lasting relationships.
Customer Service Representative
Cosmopolitan Of Las Vegas
03.2023 - Current
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
Sports Book Cashier
William Hill
10.2021 - 07.2022
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collected and authorized payments of guests.
Concession Cashier
T-Mobile Arena
01.2020 - 02.2021
- Followed advanced COVID-19 safety protocols, keeping customers and colleagues safe despite pandemic conditions.
- Adhered to alcohol service policies and procedures.
- Communicated stand offerings and answered guest questions regarding orders.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
Cashier
CVS Pharmacy
08.2017 - 08.2019
- Helped customers complete purchases, locate items and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
Valet Cashier
Ace Parking
06.2017 - 07.2017
- Addressed navigation questions and provided directions to help guests reach destinations quickly.
- Maintained clean and organized valet booth to showcase pleasant environment for guests and encourage consistent traffic flow.
- Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
Cashier/Bartender/Server
Team San Jose
10.2015 - 07.2017
- Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Furniture Sales Associate -Seasonal-
Z Gallery
10.2005 - 01.2006
- Top-performing sales associate.
- Communicated with clients to find and design layout best suited for client needs and location.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
- Maintained detailed files on past transactions and designs for budget and future reference.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Administrative Clerk
Ford Motor Company
05.1999 - 01.2000
- Performed research and data entry to support operations.
- Proofread and edited professional documents to fix errors.
- Created and updated records and files to maintain document compliance.
Education
Associate of Applied Science - Business Administration
Heals College
San Jose, CA 06.2000 - 04.2022
High School Diploma -
Silver Creek High School
San Jose, CA 08.1995 - 06.1998
Skills
Expert in Horse racing betting
Expert in sales
Order taking
Customer assistance
Currency counting
Currency counting
Interests
Timeline
Sales Associate
Loft
09.2023 - Current
Customer Service Representative
Cosmopolitan Of Las Vegas
03.2023 - Current
Sports Book Cashier
William Hill
10.2021 - 07.2022
Concession Cashier
T-Mobile Arena
01.2020 - 02.2021
Cashier
CVS Pharmacy
08.2017 - 08.2019
Valet Cashier
Ace Parking
06.2017 - 07.2017
Cashier/Bartender/Server
Team San Jose
10.2015 - 07.2017
Furniture Sales Associate -Seasonal-
Z Gallery
10.2005 - 01.2006
Associate of Applied Science - Business Administration
Heals College
06.2000 - 04.2022
Administrative Clerk
Ford Motor Company
05.1999 - 01.2000
High School Diploma -
Silver Creek High School
08.1995 - 06.1998