Maryann Ramirez
El Paso,TX
Summary
Proven leader with a track record of enhancing team efficiency and customer satisfaction at Fred Loya Insurance. Skilled in complex problem-solving and fostering teamwork, Demonstrated reliability and active listening contribute to achieving operational goals and mentoring staff for career advancement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Supervisor
Fred Loya Insurance
2021.10 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Retail Worker
TJ Max
2021.05 - 2021.10
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
Cashier
Academy Sports + Outdoors
2019.09 - 2021.02
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
Education
Associate of Arts - CRIMINAL JUSTICE
EL PASO COMMUNITY COLLEGE
El Paso, TX06.2023
Skills
- Goal-Oriented
- Complex Problem-Solving
- Teamwork and Collaboration
- Multitasking
- Organizational Skills
- Active Listening
- Reliability
Certification
- Texas Alcoholic Beverage Commission
- Texas Food Handler
- Texas Adjuster - Property and Casualty License
Timeline
Supervisor
Fred Loya Insurance
2021.10 - Current
Retail Worker
TJ Max
2021.05 - 2021.10
Cashier
Academy Sports + Outdoors
2019.09 - 2021.02
Associate of Arts - CRIMINAL JUSTICE
EL PASO COMMUNITY COLLEGE
- Texas Alcoholic Beverage Commission
- Texas Food Handler
- Texas Adjuster - Property and Casualty License
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