Retail Sales Associate
AutoZone
- Answered questions about store policies and addressed customer concerns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Handling escalated customer complaints with a goal of enhanced customer satisfaction
- Ensuring continued sales growth by encouraging purchase appropriate upsells
- supervising merchandise display and store cleanliness