MARY ANNA WILLARD
Marion,TX
Summary
Motivated professional committed to delivering exceptional kitchen service and driving business success. Orders food and ingredients consistent with nutritional considerations and within budget restrictions. Develops and maintains vendor relations with multiple suppliers.
Overview
7
7
years of professional experience
Work History
Kitchen Manager
GGs Corner Cafe
Marion, TX
03.2021 - Current
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Trained new employees to perform duties.
- Delegated work to staff, setting priorities and goals.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Oversaw meal preparation and monitored food handling to encourage safety.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Assisted restaurant owners with pricing by providing ingredient costs and portioning information.
- Inspected equipment regularly to identify necessary repairs or replacements.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Conducted regular staff meetings to discuss menu changes, safety protocols and performance reviews.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Reviewed vendor invoices for accuracy before authorizing payment transactions.
- Received, organized and rotated paper goods and food ingredients.
- Oversaw food preparation, production and presentation according to quality standards.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Distributed food to service staff for prompt delivery to customers.
- Ensured compliance with all applicable local, state and federal laws governing food service operations.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Interviewed, hired and supervised back of house staff to clean tables, remove dishes, take food to tables and assist servers and bartenders.
- Evaluated employee performance through observation of work habits, attitude toward customers and adherence to company policies.
Factory Production Worker
Continental Automotive
Seguin, Texas
02.2018 - 12.2020
- Monitored inventory levels throughout the shift.
- Participated in team meetings to discuss production goals and improvements.
- Followed written instructions regarding product assembly processes.
- Set up and adjusted machines and equipment to produce pre-determined results.
- Completed necessary paperwork such as time cards, order forms.
- Performed daily maintenance of assembly machines and tooling.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Communicated effectively with supervisors regarding job progress and safety issues.
- Evaluated current production processes and made forward-thinking adjustments to improve output.
- Identified needs of customers promptly and efficiently.
- Assisted in the troubleshooting of production line equipment malfunctions.
- Observed and monitored utilization of equipment.
- Sorted and packaged products to prepare for processing or shipment.
- Recorded production data into computerized system accurately and efficiently.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Attended regular training sessions to increase machine operating skills.
- Loaded and unloaded items from machines and conveyors.
- Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
- Recommended opportunities for growth and advancement to motivate employees.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Education
High School Diploma -
Faith Academy
New Braunfels, TX05-2000
Skills
- Kitchen staff coordination
- Recruitment
- Purchasing
- Menu development
Timeline
Kitchen Manager
GGs Corner Cafe
03.2021 - Current
Factory Production Worker
Continental Automotive
02.2018 - 12.2020
High School Diploma -
Faith Academy