Mary Anne Owen
Barre,Vermont
Overview
11
11
years of professional experience
Work History
Director-Return House
Elevate Youth Services Vermont
Berlin, VT
10.2013 - 09.2024
- Spearheaded strategic planning for the Return House program that ensured meeting fiscal goals.
- Improved team performance by fostering a collaborative work environment and provided weekly supervision.
- Managed all aspects of operation for Return House including approximately 10 residents and 11 staff.
- Strengthened company reputation by implementing treatment focused policies.
- Optimized resource allocation to maximize operational efficiency and cost-effectiveness.
- Transformed Return House culture by initiating diversity and inclusivity initiatives.
- Strengthened relationships with community partners to ensure success.
- Fostered a culture of continuous improvement, encouraging feedback and innovation.
- Enhanced team collaboration through regular communication.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with state requirements.
- Boosted rate of positive resident success through exceptional relationship management and prompt resolution of issues.
- Navigated Return House through periods of significant change, maintaining focus on long-term strategic goals.
- Transformed organizational culture to embrace continuous improvement, leading by example and mentoring.
- Strengthened financial health with rigorous cost control measures and revenue enhancement strategies.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account employee strengths.
Assistant Director-Case Manager
WCYSB (currently Elevate Youth Services)
Berlin, VT
05.2013 - 10.2013
- Implemented effective conflict resolution strategies for resolving issues among staff members and residents.
- Managed detailed records for 9 or more residents,
- Assisted the Director in developing innovative methods of tracking resident growth and progress.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Planned and executed successful Plans of Care for each resident.
- Coordinated weekly off-campus activities that promote experiential learning opportunities and increased socialization.
- Oversaw the recruitment, hiring, and onboarding process for new staff members to maintain a high-quality staff.
Education
Master of Arts - Psychology
Vermont State University
Johnson, VTBachelor of Arts - Psychology
Vermont State University
Johnson, VTSkills
- Strategic planning
- Team leadership
- Budget management
- Project oversight
- Performance evaluation
- Operational efficiency
- Business development
Timeline
Director-Return House
Elevate Youth Services Vermont
10.2013 - 09.2024
Assistant Director-Case Manager
WCYSB (currently Elevate Youth Services)
05.2013 - 10.2013
Master of Arts - Psychology
Vermont State University
Bachelor of Arts - Psychology
Vermont State University