Maryaune Adeyeye

Student Technology Support Agent

• Dedicated 100+ hours of community service with the Office of Information Technology Services, providing technical support and assisting students, faculty, and staff across campus• Provide frontline technical support to students, faculty, and staff in a high call volume environment
• Resolve account access issues including password resets and login errors
• Create and manage service tickets to document and track technical issues
• Assist users with troubleshooting email, system, and software access problems
• Communicate technical information clearly to individuals with varying levels of technology experience

• Represented student academic concerns in discussions with faculty and university administration
• Contributed to review of academic policies and student success initiatives
• Advocated for equitable academic resources and improved learning environments
• Collaborated with committee members to address academic issues impacting students
• Demonstrated professionalism, accountability, and effective communication in governance work

• Lead Licensed Security Guard
• Supervised security operations across multiple residential communities
• Monitored access control systems and security cameras to ensure resident safety
• Communicated professionally with residents, visitors, and service personnel
• Prepared accurate reports documenting incidents and daily activities

• Provided fast, friendly service while taking customer orders and handling transactions.
• Multitasked between preparing food, keeping the restaurant clean, and ensuring the customers were happy.
• Learned to stay calm and efficient in a fast-paced, high-energy environment.