Marisel Bernal
HIALEAH,Florida
Summary
Personable Office Administrator with 15 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
23
23
years of professional experience
Work History
Office Administrator
Bralex Communications
HIALEAH, United States
10.1999 - Current
- Interacted with customers by phone, or in-person to provide information.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Maintained open communication with customers to foster positive relations and provide updates on issues.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Kept accounts and records current by actively pursuing error resolutions and correcting problems.
- Trained new employees on procedures, company policies and performance standards.
- Reconciled account files and produced monthly reports.
- Assisted with coordination and hosting of company events.
- Monitored and tracked performance of employees, identifying and targeting areas in need of improvement and further training.
- Managed weekly payroll with accountant assistance.
- Used several internet based programs for vendors interaction.
Education
Travel And Hospitality
Keiser University
Fort Lauderdale, FL05.1998
High School Diploma -
Hialeah Miami Lakes High School
Hialeah, FL07.1986
Skills
- Team Management and Supervision
- Recruitment and Hiring
- Handling Customer Complaints
- Facilities Maintenance
- Verbal and Written Communication
- Customer Service Management
Languages
English
Native or Bilingual
Timeline
Office Administrator
Bralex Communications
10.1999 - Current
Travel And Hospitality
Keiser University
High School Diploma -
Hialeah Miami Lakes High School
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