Mary Beth Stemmerich
Columbus,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Risk and Quality Management
Michigan Primary Care
12.2022 - Current
- Streamlined quality management processes for improved efficiency and reduced errors.
- Conducted thorough risk assessments to identify potential areas of improvement in the production process.
- Analyzed data trends and identified opportunities for continuous improvement within the organization.
- Developed training programs for staff on quality management principles, leading to a more knowledgeable workforce.
- Improved client health by providing comprehensive personal care, including bathing, dressing, and grooming.
- Safeguarded clients from falls or injuries by implementing appropriate safety measures.
- Streamlined billing processes for faster reimbursement, utilizing advanced software solutions.
- Ensured compliance with regulatory requirements, diligently researching and staying up-to-date on industry standards.
Practice Manager
Michigan Primary Care
03.2016 - 12.2022
- Increased patient satisfaction by streamlining appointment scheduling and implementing efficient check-in processes.
- Improved practice revenue through effective financial management and strategic cost reductions.
- Enhanced staff productivity by providing comprehensive training programs and regular performance evaluations.
- Developed strong relationships with patients, ensuring a high level of care and satisfaction throughout their experience.
- Implemented new electronic health record system, leading to increased efficiency in patient data management.
- Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
- Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
- Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Monitored key performance indicators regularly, identifying areas requiring improvement and implementing targeted action plans.
- Managed human resources functions including recruitment, hiring, onboarding, payroll administration, benefits coordination, and employee relations counseling.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Lead Medical Assistant
Michigan Primary Care
06.2013 - 03.2016
- Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
- Improved patient outcomes by closely monitoring vital signs, accurately documenting findings, and promptly reporting any abnormalities to supervising clinicians.
- Reduced wait times for patients through effective scheduling adjustments based on demand patterns.
- Coordinated referrals to specialists and provided comprehensive support throughout the entire referral process for seamless patient care transitions.
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
Education
No Degree - Medical Assistant And Nursing
Herzing University
Dearborn, MIHigh School Diploma -
East Detroit High School
Eastpointe, MI05.2022
Skills
- Quality System Implementation
- Sampling Techniques
- Corrective Action Planning
- Operational Excellence
- Compliance Monitoring
- Process Validation
- Audit Management
- Documentation Management
- Medical Terminology
- Indirect Patient Care
- Patient Flow Management
- Medical Office Administration
- Medical Billing
- Payment Collection
- Inventory Management
- Phlebotomy
- Patient-Focused Care
- Data Entry
- HIPAA Compliance
- Patient Scheduling
- Prioritizing Stat Orders
- Electronic Medical Records
- Medical Office Management
- Organizational Abilities
- Patient Confidentiality
- Insurance Verification
- Medical Transcription
- Claims Processing
- Medical Record Review
- Analytical Thinking
- Healthcare Reimbursement
- Professionalism
- Decision Making
Accomplishments
Award for Leadership, team-building and coaching skills for management
HIPAA and Bloodborne Completion
Affiliations
- Volunteer for multiple organizations- Called2Rescue and Local Board of Education
Certification
Managed Care Certificate
Medical Billing and Coding Certificate
Timeline
Risk and Quality Management
Michigan Primary Care
12.2022 - Current
Practice Manager
Michigan Primary Care
03.2016 - 12.2022
Lead Medical Assistant
Michigan Primary Care
06.2013 - 03.2016
No Degree - Medical Assistant And Nursing
Herzing University
High School Diploma -
East Detroit High School
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