Mary (Beth) Elizabeth Stidham
Winder,GA
Summary
Dynamic Inside Sales Representative with proven success at ABC Supply, consistently exceeding sales targets through exceptional customer service and relationship development. Leveraged in-depth product knowledge and persuasive communication skills to enhance customer satisfaction and loyalty, driving revenue growth and fostering long-term partnerships. Recognized for mentoring team members and promoting a collaborative sales environment.
Overview
2025
2025
years of professional experience
Work History
Purchasing Agent
ABC Supply
- 5+ years experience of mainly James Hardie products
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Maintained complete documentation and records of all purchasing activities.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
Inside Sales Representative
ABC Supply
02.2014 - 02.2025
- Answered customers' questions regarding products, prices, and availability.
- Boosted sales revenue via development of solid client partnerships and provision of valuable product insights.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Set up new accounts, established customer credit and set up payment methods.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
High School Diploma -
Shiloh High School
Lithonia, GASkills
- Customer service
- Attention to detail
- Exceptional customer service
- Cheerful and energetic
- Product knowledge
- Relationship development
- Superior organizational skills
- Email and phone etiquette
- Organized and efficient
- Driven
- Data entry
- Interpersonal communication
- Sales expertise
Timeline
Inside Sales Representative
ABC Supply
02.2014 - 02.2025
Purchasing Agent
ABC Supply
High School Diploma -
Shiloh High School
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