Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Williams

Richmond,TX

Summary

Results-focus stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Overview

24
24
years of professional experience

Work History

Stylist

Sports Clips
04.2021 - Current
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Processed payments, entering sales in register for prompt customer service.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.

Hairstylist

Envy Salon Suites & Spa
09.2013 - 04.2021
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Processed payments, entering sales in register for prompt customer service.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Educated customers on products to maximize benefits.
  • Recorded notes for future reference about customer preferences and services delivered.

Hair Stylist/Owner/Operator

M.B. Hair Studio
03.2009 - 09.2013
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Processed payments, entering sales in register for prompt customer service.
  • Monitored current trends to understand fashions and better serve customer needs.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.

Hairdresser

Jamie's Hair Salon
05.2000 - 03.2009
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.

Education

Cosmetology Education

Franklin Beauty School
Houston, TX

Skills

  • Product Merchandising
  • Building Positive Rapport
  • Customer Service
  • Excellent Communication
  • Attention to Detail
  • Customer Consultation
  • Trend Monitoring
  • Teamwork and Collaboration
  • Creative Thinking
  • Active Listening
  • Product Knowledge

Timeline

Stylist

Sports Clips
04.2021 - Current

Hairstylist

Envy Salon Suites & Spa
09.2013 - 04.2021

Hair Stylist/Owner/Operator

M.B. Hair Studio
03.2009 - 09.2013

Hairdresser

Jamie's Hair Salon
05.2000 - 03.2009

Cosmetology Education

Franklin Beauty School

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Mary Williams