Mary Carol Davis
Va. Beach ,Virginia
Summary
Dynamic Senior Sales Consultant with a proven track record at Certstaffix, excelling in new business development and customer retention. Skilled in CRM software, I consistently exceeded sales quotas and fostered strong client relationships, driving revenue growth and loyalty through exceptional communication and tailored service.
Overview
22
22
years of professional experience
Work History
Senior Sales Consultant
Certstaffix( Computer Training)
03.2014 - 04.2025
- Provided exceptional customer service, addressing concerns promptly and professionally. Managed incoming calls and emails daily.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
- Established strong client relationships for increased customer loyalty and repeat business.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Achieved or exceeded company-defined sales quotas. Maitained min of $200,000 a month is sales.
Senior Catering Sales Manager
PMS Deli and The Deli Town Center
06.2010 - 11.2013
- Implemented new marketing strategies for catering services, resulting in increased brand visibility and client inquiries.
- Increased event bookings by developing strong relationships with clients and providing personalized catering solutions.
- Implemented targeted sales strategies that resulted in a higher volume of repeat customers.
- Built relationships with customers and community to establish long-term business growth. I acheived this by cold calling on new cleints on average 10 a day.
Corporate Event Lead Generator
American Indoor Karting
08.2008 - 10.2010
- Delivered exceptional customer service throughout the entire event planning process, fostering long-term client relationships built on trust.
- Handled crisis situations efficiently during events, minimizing disruptions and maintaining a positive atmosphere for attendees.
- Spearheaded team training initiatives to improve staff performance and elevate overall service levels at events.
- Increased event attendance through targeted marketing campaigns and engaging promotional materials.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Researched and identified new vendors and suppliers to obtain competitive pricing.(Netwroking events one a week)
Sales Executive
Primetech(Copier Sales)
11.2004 - 08.2008
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Managed pipeline efficiently, prioritizing tasks according to urgency/importance while maintaining focus on long-term objectives.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Secured new clients by developing and implementing strategic sales plans that focused on target industries.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Consultant
Electronic Systems( Computer Training)
07.2003 - 11.2004
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Responded to telephone and in-person requests for information.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
Associate of Science - Business Administration
Tidewater Community College
VA Beach VaSkills
- Sales consultation
- New business development
- CRM software
- Product and service sales
- Lead generation
- Customer retention
- Multitasking
- Self motivation
- Goal setting
- Excellent communication
- Reliability
Accomplishments
Worked remotely with no supervision for over 11 years, Built the team revenue to over 2 million dollars in one year.
Timeline
Senior Sales Consultant
Certstaffix( Computer Training)
03.2014 - 04.2025
Senior Catering Sales Manager
PMS Deli and The Deli Town Center
06.2010 - 11.2013
Corporate Event Lead Generator
American Indoor Karting
08.2008 - 10.2010
Sales Executive
Primetech(Copier Sales)
11.2004 - 08.2008
Sales Consultant
Electronic Systems( Computer Training)
07.2003 - 11.2004
Associate of Science - Business Administration
Tidewater Community College
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