Summary
Overview
Work History
Education
Skills
Timeline
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Mary Cate McCloskey

Galena,OH

Summary

Dynamic and dedicated professional with experience at The Coffee Vault, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction through attention to detail and effective communication. Skilled in time management and decision-making, fostering a positive environment while achieving operational excellence.

Overview

2
2
years of professional experience

Work History

Barista

The Coffee Vault
11.2024 - Current
  • Prepare and serve high-quality beverages to enhance customer satisfaction.
  • Operate coffee equipment efficiently while adhering to safety standards.
  • Maintain cleanliness of work area, ensuring compliance with health regulations.
  • Assist customers with menu selections, providing knowledgeable recommendations.
  • Collaborate with team members to ensure smooth service during peak hours.
  • Handle cash transactions accurately and processed payments effectively.
  • Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interact with customers during hectic periods to promote fun, positive environment.
  • Handle customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintain regular and consistent attendance and punctuality.

Gymnastics Coach

Gym X-treme
11.2023 - 08.2024
  • Developed personalized training plans to enhance athletes' skills and performance.
  • Implemented safety protocols to ensure a secure training environment for all participants.
  • Assisted in organizing gymnastics events, promoting teamwork and sportsmanship among athletes.
  • Monitored and evaluated athlete progress, providing constructive feedback for improvement.
  • Collaborated with parents to discuss athlete development and address concerns effectively.
  • Conducted warm-up and cool-down sessions to promote injury prevention among gymnasts.
  • Coordinated with other instructors and coaches to determine student advancement and progress.
  • Boosted gymnasts'' confidence levels by offering constructive feedback and personalized support.
  • Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
  • Assessed student progress and provided feedback to improve technique and performance.

Education

High School Diploma -

Olentangy Berlin High School
Delaware, OH
05-2026

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Active listener
  • Team leadership
  • Decision-making
  • Verbal and written communication

Timeline

Barista

The Coffee Vault
11.2024 - Current

Gymnastics Coach

Gym X-treme
11.2023 - 08.2024

High School Diploma -

Olentangy Berlin High School