Charge capture of Facility Charge Tickets for Emergency Room Dept. Review Medical Records for Level of care, critical care time, IV medications and Procedures. Respond to coding for inquiries on any charges from Emergency Dept. Request Completion of Dr's Final Notes/Reports from hospoital as needed.
Report Completion of FCT's to Manager and Coding Dept.
Capture Emergency Room charges from Medical Records for Level of Care, Procedures, Supplies, IV meds and solutions and supplies. Maintained records of daily infusions totals for monthly reports on Excel based on data. Responded to Business Office and Coding Dept for inquiries on charges as needed.
Collections Supervisor in Corporate Office for 3 hospitals:
Queen Of the Valley - West Covina
Intercommunity Medical Center - Covina
Foothill Presbyterian Hospital - Glendora
Led a team of 15 to collect from insurance companies and self pay accounts. Handled payment arrangements for patient accounts and followed for payments from insurance companies. records of applications for Financial Assistance Programs and all patient correspondence.
Handled all patient account inquiries to resolve issues as presented.
Handled insurance denials, appeals and audits.
Handled all patient accounts audit requests from patients and thrird party audit companies as defense auditor. Worked with third party audit companies to accept or deny audit results and provide any documentations to support charges and review for any undercharges to offset over charges or denials.
Reviewed EOB's for any short pays or contract issues.
Entered medications onto computer program for all in patients, delivered meds to nursing units and filled IV solutions and OTC floor stock to nursing units as requested. Assisted Pharmacist with fillimg doctors orders for oral medications, Handled phone calls from Nursing units and out patient pharmacy.