Accomplished community services leader with expertise in program evaluation, policy development, and grant writing. Demonstrates success in building partnerships and overseeing teams to deliver inclusive programs that address community needs. Proficient in event coordination and records management to ensure effective program implementation.
Overview
33
33
years of professional experience
Work History
Head of Community Services
Freeport Memorial Library
Freeport, NY
09.2021 - 09.2026
Supported community programs and outreach services at Freeport Memorial Library.
Worked with patron services, library staff, and department leaders.
Built partnerships with schools, nonprofits, and local organizations.
Organized public events at library to engage community members., workshops, and community meetings.
Supervised volunteers supporting library programs and daily services.
Supported inclusive service delivery for diverse Freeport community members.
Established policies and procedures that ensured quality control throughout all aspects of program operations.
Created and maintained records of all activities related to program operations.
Participated in professional development opportunities related to community service management.
Facilitated meetings between staff members from different departments to coordinate care plans for clients receiving multiple services.
Researched, wrote and submitted grant proposals to secure funding for new initiatives.
Developed and implemented community service programs to meet the needs of local residents.
Monitored program performance metrics to ensure desired outcomes were achieved.
Provided oversight of staff responsible for delivering direct services to clients.
Facilitated community outreach programs aimed at promoting public safety awareness and crime prevention strategies.
Programming/Reference Librarian
Freeport Memorial Library
Freeport, NY
08.2014 - 09.2021
Coordinated multi-cultural programming for adult library patrons, featuring health and financial lectures, music and arts events, food drives, blood drives, bus trips, and homebound services; crafted and refined newsletter and promotional content.
Youth Services Supervisor
Freeport Memorial Library
Freeport, NY
02.1994 - 08.2014
Supervised 15 staff to enhance library services for youth and families.
Coordinated programs for the community from birth through sixth grade.
Managed Fall Festivals for over 700 children and families, overseeing vendors, contracts, logistics, and community outreach.
Developed Reading Partner Program pairing illiterate children with high school honors students to promote volunteerism and literacy.
Education
Master of Science -
Queens College
Flushing, NY
05-1997
Bachelor of Science - Business
Molloy College
Rockville Centre, NY
05-1982
Skills
Grant writing and event coordination
Program evaluation
Records management and community outreach
Calm under pressure
Policy development
Supervised, weekly scheduling, and coordinated weekly meetings
Director of Community Services at Hampton Roads Community Action Program (HRCAP)Director of Community Services at Hampton Roads Community Action Program (HRCAP)