Nicole Dillenbeck
Tulsa,OK
Summary
Spirited, innovative thinker, leader and program developer seeking to transition into education. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and positivity.
Overview
22
22
years of professional experience
Work History
Director of Community and Prevention Services
Circle Of Care
01.2022 - 08.2024
- Spearheaded innovative approaches to resource allocation and strategic program planning for multiple programs serving families in Oklahoma effected by DHS involvement
- Leveraged professional networks and industry knowledge to strengthen client relationships for two residential programs, one mentoring program and housing grant.
- Wrote and maintained grants for new federal and state programs, successfully obtaining state child welfare funding for a pilot program
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members
- Trained community members and local agencies on trauma-informed case management approaches and the effectiveness of utilizing lived-experience experts
Director of Reentry Services
Women's Justice Team, Family & Children's Services
10.2016 - 12.2021
- As part of George Kaiser Family Foundation grant and Women In Recovery, developed reentry services targeting justice-involved women with the goal of increasing a woman's access to resources such as mental health or substance abuse treatment, basic necessities, safety planning and case management when she is out of custody in order to increase the likelihood of her success in the community and lower recidivism rates
- Fiscal year 2018, reached over 700 women offering service plans and developed partnerships with housing, employment, substance abuse treatment and diversion program partners
- Developed reentry systems for public defender's office, DVIS for human trafficking victims, identified 'super-utilizers' and three tribal reentry programs
- Core group member and active participant in Outside Inside Collaboration for Justice (OICJ) and Stepping Up committees.
Community Resource Specialist
Criminal Justice Reforms, Mental Health Association Oklahoma
06.2016 - 11.2016
- A Hille Family Foundation funded consulting position, coordinating systemwide reforms for Tulsa's criminal justice and mental health systems
- Facilitate collaboration amongst multitude of government and nonprofit agencies
- Guide agencies towards diverting non-violent individuals with mental illness into health system and away from incarceration
- Assist agencies in achieving better outcomes at lower costs
- Coordinated with National Consultants in bringing them to Tulsa for collaborative efforts in improving best practices, including: Pew Charitable Trust, Stepping Up Initiative, Council of Stave Government Justice Center, National Institute of Corrections, VERA Institute and Urban Institute
- Presented at Zarrow Symposium 2016 on Pre-Diversion and Reentry best practices.
Discharge Planner/Utilization Manager
Armor Correctional- Tulsa, OK
07.2015 - 07.2016
- Developed community social services for those coming from jail-to-community from Tulsa Co Jail
- Managed all off-site relationships with new and existing medical, mental health and social service providers; developed MOU relationships with partnering agencies to conduct in-reach and outreach services
- Assisted in mental health pod development in jail and medical provider's role for expanded mental health services
- Participated in Outside-Inside Collaboration for Justice planning to navigate the bridge between social services and jail's medical/mental health provider.
Director, Expanded Community Resources
Navos Mental Health Solutions -Seattle, WA
07.2011 - 04.2013
- Responsible for leading clinical staff in operating an intensive outpatient residential program for those suffering from a chronic, severe mental illness who have been homeless or institutionalized for five or more years
- Lead weekly clinical conferences, trained new employees, designed and implemented new standards for the program; wrote several grants for expanded services included a mobile dental and heart health services; provide weekly supervision for employees, supervised program budget, overseer of federal, state and county compliance standards
- Raised funds for special programs through private donors.
Intensive Case Manger and Rehabilitation Counselor
Transitional Resources/Navos- Seattle, WA
03.2009 - 07.2011
- Responsible for case management for a 24-bed intensive community-based program for those suffering from an Axis I diagnosis
- Led Cognitive-Behavioral and Life skills groups, including Narrative CBT and DBT-based curriculums
- Responsibilities included crisis management for suicide prevention hotline, crisis calls, attended legal proceedings for criminal and civil client matters and collaborated wrap-around services for clients Innovative program with proven outcomes for supportive independent community living for those suffering with an SMI
- Wrote grant and government compliant treatment models.
STAR (Services to At-Risk Youth) Program Director
N. Texas Youth Connection-Sherman, TX
09.2002 - 07.2008
- Provided crisis intervention, case management, assessments and referrals to at-risk youth and their families
- Managed juvenile court cases and spoke to groups of youth concerning life skills, self-esteem and coping skills
- Responsible for overseeing six employees and approximately 40 therapists, covering the entire northern region of Texas
- Piloted a truancy prevention program, which was a workshop for parents and students to develop life skills for crisis management, including truancy
- STAR is a state program funded through Child Protective Services, therefore, I was audited annually to ensure grant compliance, always resulting in zero findings/corrections during my time there.
Director of Outreach
Mission Corps, Vanuatu, South West Pacific
10.2005 - 02.2007
- Established a 501(c)3 non-profit to restore victims of human trafficking into society through education and mentoring; recruited volunteers, who continue the program today
- Led program development and expansion planning, extensive fundraising and grant writing as well as taught local leaders how to fundraise and maintain budgets
- Taught self-esteem/life skills classes to prison inmates; mentored local leaders in the areas of policy development, human rights and holistic community health skills
- Built relationships between local businesses and area ministries in order to provide alternative employment to at-risk men and women.
Education
Bachelor of Arts - Psychology
Point Loma Nazarene University
San Diego, CA05.2007
Master of Science - Clinical Psychology
The Seattle School of Theology And Psychology
Seattle, WASkills
- 20 years experience working with individuals impacted by mental health issues, victims of trauma, substance use disorders and justice involvement and their families
- 10 years experience in program development, including execution of new programs and funding through grant writing
- Proficiency in overseeing large ($1 million plus) budget for programs, including reporting, allocation and management of grant-funded and corporate-sponsored programs
- Experienced presenter and trainer, teaching to diverse audiences
- Ability to use organizational skills and creativity in all aspects of the job
- Project Coordination
- Charismatic Leader
- Cultural Competency
- Program Planning
- Team building
- Effective Communication
- Problem-solving aptitude
Community Involvement and Accomplishments
- 2024-present, Carabelle's Legacy, Board Member
- 2022-present, Life Change Community Outreach, volunteer
- 2019-2023, City of Hope, volunteer
- 2019-2022, Oklahoma Coalition Against Trafficking, Steering Committee Member
- 2019-2020, Tulsa Metropolitan Ministries, Board Member
- 2016-2023, Church of the Nazarene, Board Member
- 2017-2019, YFC Juvenile Justice Outreach, Board Member
- 2017-2019, Healing Arts Hawaii, Board President
- 2014-2016, Tulsa District, Church of the Nazarene, Director of Discipleship Ministries and Outreach
- 2015-2016, NE OK District, Church of the Nazarene, Women's Outreach Board member
- 2014-2016, PRC, True Options and R.King Ministries, Volunteer Grant Writer
Timeline
Director of Community and Prevention Services
Circle Of Care
01.2022 - 08.2024
Director of Reentry Services
Women's Justice Team, Family & Children's Services
10.2016 - 12.2021
Community Resource Specialist
Criminal Justice Reforms, Mental Health Association Oklahoma
06.2016 - 11.2016
Discharge Planner/Utilization Manager
Armor Correctional- Tulsa, OK
07.2015 - 07.2016
Director, Expanded Community Resources
Navos Mental Health Solutions -Seattle, WA
07.2011 - 04.2013
Intensive Case Manger and Rehabilitation Counselor
Transitional Resources/Navos- Seattle, WA
03.2009 - 07.2011
Director of Outreach
Mission Corps, Vanuatu, South West Pacific
10.2005 - 02.2007
STAR (Services to At-Risk Youth) Program Director
N. Texas Youth Connection-Sherman, TX
09.2002 - 07.2008
Bachelor of Arts - Psychology
Point Loma Nazarene University
Master of Science - Clinical Psychology
The Seattle School of Theology And Psychology
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