Maryellen Hofsiss
Franklin Square,NY
Summary
Committed and hardworking Food Manager with 0ver 30 years of experience directing food service. Well-rounded leader with talent for supervising employees, customer service and organizational skills. Problem-solver with quick and effective solutions to any problem.
Overview
26
26
years of professional experience
Work History
Culinary Manager
Whitsons Culinary Group
Islandia, NY
09.2001 - Current
- Motivate team of 11 employees to maintain high standards of food preparation and efficiency for 8 hours per shift
- Schedule kitchen staff of 11 people
- Maintain kitchen hardware and repaire tools or ordere equipment as needed
- Oversee food preparation and monitor safety protocols
- Maximize quality assurance by completing frequent checks of line
- Coordinate and organize all inventory
- Limit portion sizes and use garnishes to control food costs
- Motivate staff to perform at peak efficiency and quality
- Maintain high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Set and enforce performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
- Maintain kitchen cleanliness and sanitation through correct procedures and schedule cleaning of surfaces and equipment
- Train staff on proper cooking procedures as well as safety regulations and productivity strategies
- Oversee balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day
- Manage employees throughout preparation and service of 500 meals per day
- Inspect preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
Bridal attendent
Chateau Briand Restaurant
Carle Place, NY
09.1997 - 10.2002
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Education
High School Diploma -
Valley Stream North High School
Franklin Square, NY06.1984
Some College (No Degree) - Hotel And Restaurant Management
Nassau Community College
Garden City, NY1986
Skills
- Safe food handling certificate
- ServSafe Manager
- Leadership trained
- Portioning understanding
- Decision making
- Training
Timeline
Culinary Manager
Whitsons Culinary Group
09.2001 - Current
Bridal attendent
Chateau Briand Restaurant
09.1997 - 10.2002
High School Diploma -
Valley Stream North High School
Some College (No Degree) - Hotel And Restaurant Management
Nassau Community College