Maryellen McCaffrey
Self
JACKSONVILLE,FL
24
years of professional experience
Experienced instructional designer and volunteer leader with a record of creating effective learning materials, onboarding large groups, and supporting members with care. Strengths include clear communication, collaboration, and customer-focused service.
Work History
Volunteer Board Member US Representative
9 Months- Write blog articles published on the website.
- Contribute to social media exposure to grow membership.
- Create support documents to assist members using the website.
- Collaborate with board members identify and fulfill organization goals.
Volunteer
1 Year 10 Months- Support patients and visitors with directions, check-in guidance, and service coordination.
- Deliver compassionate assistance while maintaining confidentiality and professional conduct.
- Adapt quickly to changing needs across departments and service areas.
Genealogist
6 Years 5 Months- Conducted comprehensive family history research to uncover ancestral connections, using multiple tools and websites.
- Identified ancestor homesteads in Ireland and participated in family heritage tour.
Instructional Designer II
7 Years 1 Month- Designed course materials and supported implementation.
- Collaborated with subject matter experts to ensure content accuracy and relevance, enhancing learner trust and engagement.
Sr Management Development Specialist
3 Years 8 Months- Contributed to the design, development and implementation of the enterprise management development plan.
- Designed, developed and facilitated a Corporate Orientation program, onboarding 1800 employees in 18 months.
Sr Instructional Designer
5 Years 5 Months- Managed a division-wide Leadership Competency Assessment project (designed data gathering and analysis process, produced executive report).
- Created process flows, policies and procedures and training materials (using ADDIE and adult learning theory knowledge).
Education
Bachelor of Arts - Psychology
Skills
Superior Customer Service
Proven Effective Instructional Design
Compassionate Communicator
Diligent and Successful Genealogist
Timeline
Volunteer Board Member US Representative
Ancestral Homes Non Profit
02.2026 - CurrentRead More
Volunteer
Mayo Clinic
01.2025 - CurrentRead More
Genealogist
Self
06.2020 - CurrentRead More
Instructional Designer II
Black Knight (now Known as ICE)
05.2016 - 06.2023Read More
Sr Management Development Specialist
Everbank Financial Corp
07.2011 - 03.2015Read More
Sr Instructional Designer
WaMu (aka JP Morgan Chase)
03.2003 - 08.2008Read More
University of North Florida
Bachelor of Arts from Psychology
Read More