Dedicated and compassionate healthcare and human resources professional seeking to contribute to an organization focused on employee well-being and high-quality service delivery.
Overview
6
years of professional experience
Work History
Main Line Health
Radnor, PA
Employee Experience & HR Compliance Specialist
02.2026 - Current
Job overview
Support HR and compliance initiatives that promote an ethical, inclusive workplace culture
Lead compliance operations for ACT 153 clearances
Manage employee inquiries via ServiceNow
Evaluated the effectiveness of compliance programs by analyzing employee feedback, identifying areas for improvement, and implementing necessary adjustments.
Conducted thorough internal audits to identify gaps in regulatory compliance, leading to targeted corrective action plans.
Created and maintained compliant work environment.
ArchWell Health
Philadelphia, PA
Membership Consultant
11.2025 - 01.2026
Job overview
Lead community-based membership growth initiatives
Educate seniors on healthcare navigation and benefits
Conducted thorough needs assessments to tailor services for diverse member populations.
Analyzed membership trends and data to inform strategic planning and decision-making initiatives.
Conducted tours of facility to showcase features and answer questions.
Jefferson Health Plans
Philadelphia, PA
Event Marketing & Community Outreach Specialist
05.2023 - 11.2025
Job overview
Collaborated with Legal to manage vendor contracts
Executed outreach initiatives for Medicare, Medicaid, ACA, CHIP
Supported sponsorship execution for fundraising and community events by coordinating sponsor contributions, tracking funding commitments, and ensuring timely fulfillment of sponsorship deliverables
Collaborated with marketing teams to obtain and distribute approved logos, promotional materials, and flyers, ensuring accurate brand representation and alignment with event requirements
Facilitated educational workshops and events, providing resources that empowered individuals in managing their health.
Analyzed outreach data to refine strategies, improving community response rates and service utilization.
Advocated for underrepresented populations, ensuring equitable access to healthcare resources and support services.
Health Advocate
Philadelphia, PA
Benefits Specialist
02.2021 - 05.2023
Job overview
Guided members through healthcare benefits and claims
Maintained high case resolution rates
Collaborated with HR teams to streamline benefit administration processes and improve service delivery.
Analyzed benefits data to identify trends and recommend enhancements to existing programs.
Provided guidance on benefits options, ensuring compliance with regulatory requirements and organizational policies.
Led training sessions for staff on new benefit plans and system updates, enhancing team knowledge and efficiency.
Aon Retiree Health Exchange
Philadelphia, PA
Medicare Specialist
06.2020 - 12.2020
Job overview
Supported retirees in evaluating Medicare plans
Simplified plan comparisons for decision-making
Assisted in the development of training materials for new Medicare Specialists, fostering a knowledgeable team environment.
Mentored junior staff on best practices in Medicare advising, promoting professional growth and enhancing team capabilities.
Led initiatives to streamline workflows, resulting in improved operational efficiency and reduced turnaround time for client inquiries.
Developed training materials and resources for new team members, fostering knowledge sharing and consistency in service delivery.
Analyzed policy changes and updates, advising clients on impacts to coverage and benefits effectively.
Education
Rosemont College
Bryn Mawr, PA
Master of Health Administration (MHA)
05.2024
Rosemont College
Bryn Mawr, PA
Graduate Certificate from Human Resource Management
05.2024
West Chester University
West Chester, PA
Bachelor of Science from Health Sciences
12.2010
Skills
Onboarding processes
Job descriptions
Employee relations
Recruitment and selection
Employment law expertise
Organizational development
Background checks
Benefits administration
FMLA administration
Workplace investigations
Employee engagement
Compliance reviews
Federal and state regulations
Accomplishments
Earned a Master’s degree in Human Resource Management/Healthcare Administration (2024), strengthening expertise in HR operations, compliance, and healthcare systems.
Serves as an event committee member for the National Kidney Foundation, successfully fundraising over $12,000 to support patient services, awareness initiatives, and community outreach.
Serves as a dedicated advocate for 5+ years, supporting individuals and families by navigating resources, promoting equitable access to services, and reinforcing a commitment to ethical, patient-centered care.
Languages
English
Native or Bilingual
Work Preference
Work Type
Full TimeContract Work
Location Preference
RemoteHybrid
Timeline
Employee Experience & HR Compliance Specialist
Main Line Health
02.2026 - Current
Membership Consultant
ArchWell Health
11.2025 - 01.2026
Event Marketing & Community Outreach Specialist
Jefferson Health Plans
05.2023 - 11.2025
Benefits Specialist
Health Advocate
02.2021 - 05.2023
Medicare Specialist
Aon Retiree Health Exchange
06.2020 - 12.2020
Rosemont College
Master of Health Administration (MHA)
Rosemont College
Graduate Certificate from Human Resource Management
West Chester University
Bachelor of Science from Health Sciences
Publications
McCarry, M. (2023). Letter: Keep PA funding for tobacco prevention and cessation programs. Delco Times.
McCarry, M. (2023). Letter: Urge federal lawmakers to back prostate screening bill. Delco Times.
DeGrassa, P. (2025, November 2). Family walks to raise over $12,000 for National Kidney Foundation. Delco Times.