Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maryem Bakhy

houston

Summary

Dynamic Receptionist Administrator with proven expertise at BMC Hospital in enhancing client relations and optimizing office operations. Skilled in multi-line phone management and appointment scheduling, I consistently delivered exceptional service, contributing to a positive work environment and maintaining high performance evaluations. Committed to efficiency and professionalism in all interactions.

Professional with strong expertise in administrative support and front office management. Adept at handling multi-line phone systems, scheduling appointments, and managing office supplies. Excel in team collaboration and adaptable to evolving workplace needs. Known for excellent communication skills, reliability, and proactive approach to problem-solving.

Organized and efficient receptionist supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level receptionist position. Ready to help team achieve company goals.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Receptionist Administrator

BMC Hospital
11.2020 - Current
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Acted as first point of contact and set appointments for prospective clients.
  • Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
  • Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
  • Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Oversaw office equipment maintenance to support continuous and uninterrupted operations.
  • Updated office policies and procedures manual, ensuring compliance and up-to-date guidelines.
  • Maintained inventory of office supplies, preventing shortages and supporting daily operations.
  • Coordinated meeting room bookings, optimizing space utilization and accommodating diverse needs.
  • Kept high average of performance evaluations.

Education

The Non-certified Technician Program - X-ray Technician

Avery X-ray School
Houston, TX
11-2020

GED -

Houston Community College
Houston, TX
03-2016

Skills

  • Reception management
  • File organization
  • Multi-line phone operation
  • Appointment setting
  • Reception area maintenance
  • Payment collection
  • Mail handling
  • Document scanning and digitization
  • Document management
  • Appointment scheduling
  • Client relations
  • Calendar management
  • Scheduling appointments
  • Supply management
  • Visitor access management
  • Confidential information management
  • Office equipment maintenance
  • Guest relations
  • Meeting support
  • Expense tracking
  • Supply oversight

Timeline

Receptionist Administrator

BMC Hospital
11.2020 - Current

The Non-certified Technician Program - X-ray Technician

Avery X-ray School

GED -

Houston Community College
Maryem Bakhy