Maryem Haj Mohamed
Alexandria,USA
Summary
A results-driven professional with a background in Sales, Marketing, and Customer Success. Fluent in English, Arabic, and French, I am passionate about driving customer satisfaction, generating leads, and delivering tailored solutions to meet business goals. Seeking an opportunity to contribute to a dynamic sales team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Freelance Sales Assistant
Independent Contractors
01.2022 - 04.2025
- Assisted the sales team of a clothing brand by conducting market research, identifying new customer segments, and managing customer inquiries via email and chat.
- Helped increase online sales by providing product recommendations and upselling based on customer preferences.
- Assisted with inventory management and order processing, ensuring timely delivery and customer satisfaction.
- Supported social media campaigns to enhance brand visibility, helping to attract new customers to the online store.
- Assisted customers with prompt and polite support in-person and via telephone.
Sales and Marketing Associate
Tunisie Telecom
01.2020 - 01.2021
- Developed and executed sales strategies for telecom products and services, helping to increase customer engagement and sales.
- Worked closely with marketing teams to create promotional campaigns and content that drove lead generation and brand awareness.
- Analyzed customer data to identify trends and improve sales tactics, achieving a [specific percentage]% increase in sales.
- Managed customer relationships and provided support through product offerings and troubleshooting, ensuring a high level of customer satisfaction.
Inside Sales Representative
Bank Zaytouna
01.2018 - 01.2020
- Conducted outreach to potential clients to promote banking products, focusing on loan services, investment opportunities, and account management.
- Worked closely with the sales team to track sales performance and refine strategies for customer acquisition.
- Provided personalized sales support by understanding client needs and offering tailored financial solutions.
- Managed customer accounts, addressing inquiries, resolving issues, and ensuring customer satisfaction.
Education
Bachelor of Business Administration -
Strayer University
01.2025
Bachelor of Management - Marketing, Sales, and Distribution Techniques
FSEGT University
01.2021
Skills
- Sales Enablement
- Digital Marketing
- Customer Relationship Management
- Multilingual
- Time Management
- Inside sales
- Prepare sales presentations
- Sales goal establishment
Certification
- Sales Enablement Certified | HubSpot Academy
- Inbound Sales Certified | HubSpot Academy
- Generative AI for Businesses | Alison
- Leadership Development Experience | AIESEC (Turkey)
Languages
English
Full Professional
Arabic
Native or Bilingual
French
Native or Bilingual
Timeline
Freelance Sales Assistant
Independent Contractors
01.2022 - 04.2025
Sales and Marketing Associate
Tunisie Telecom
01.2020 - 01.2021
Inside Sales Representative
Bank Zaytouna
01.2018 - 01.2020
Bachelor of Management - Marketing, Sales, and Distribution Techniques
FSEGT University
Bachelor of Business Administration -
Strayer University
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