Maryenis Osoria Montes de Oca
Lakeland ,FL
Summary
Results-oriented professional with extensive experience in Operations Leadership and Healthcare Administration. Expertise in team leadership, task delegation, scheduling, and resolving operational challenges in high-pressure environments. Proven abilities in Sales, Contract Negotiation, Billing, and Compliance, driving continuous improvement for enhanced service efficiency and client satisfaction.
Overview
7
7
years of professional experience
Work History
Janitor Lead
LGC Global Managment
03.2025 - 05.2025
- Verify the work assigned to the team members.
- Distribute the necessary materials for completing the work.
- Handle any difficulties during the work process.
- Hand over the work to the next shift.
Front Desk
Dr. Amigo Family Clinic
01.2025 - 02.2025
- Answer customer calls.
- Schedule and confirm appointments.
- Notify customers of the results of their checkups.
- Address any other customer needs.
Sales Specialist
Energy Efficient Solutions Company
02.2022 - 08.2022
- Sale of the company's services, negotiation and conclusion of the corresponding contracts.
- Verification of compliance with the terms stipulated in the contract.
- Billing and collection of services provided.
- Customer Services.
Business Director
Comprehensive Automation Company
11.2018 - 01.2022
- Increased workforce efficiency by planning and preparing employee schedules.
- Defined business lines and services, enhancing company clarity and focus.
- Ensured compliance by implementing pricing and contracting policies effectively.
- Evaluated customer satisfaction, driving continuous service improvement initiatives.
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Partnership development
- Corporate social responsibility
- Team collaboration
- Sales expertise
- Hospitality services
- Time management
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Professional Working
Timeline
Janitor Lead
LGC Global Managment
03.2025 - 05.2025
Front Desk
Dr. Amigo Family Clinic
01.2025 - 02.2025
Sales Specialist
Energy Efficient Solutions Company
02.2022 - 08.2022
Business Director
Comprehensive Automation Company
11.2018 - 01.2022