Mary Grace Carpena
Murrieta,CA
Summary
Licensed Vocational Nurse skilled at communicating, organizing and solving problems to improve level of care and raise quality rankings of health care facilities. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
Overview
8
8
years of professional experience
1
1
Certification
Work History
LVN Case Manager
Horizon Valley Home Health
05.2023 - Current
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans tailored to patients'' needs.
- Coordinated with Authorization Dept. and Managed Care Coordinators and Case Managers to ensure that patient's needs are being met.
- Reviewing clinician's notes and following up appropriately to ensure that the patient's goals are being met.
- Reporting to the Managed Care Coordinator regularly to report patient's frequencies and duration of visits are being completed and escalating an issue whenever it presents itself to enure that the patient's care is being met.
- Educated patients and their families on disease management, medication administration, and at-home care techniques, empowering them to take control of their health.
- Evaluated patients over the phone to identify and address wounds, behavioral concerns, and medically relevant symptoms and change of conditions.
- Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
- Coordinated patient transfers to other facilities.
- Discharge planning and coordination.
Home Health Nurse PER DIEM
Hallway Healthcare Inc.
11.2021 - Current
- Advised and coached patients progressing from hospitals, rehab facilities and other medical organizations to at-home treatment settings.
- Provided physical assessments, medication and chronic disease management to home health patients.
- Introduced changes to patient care plans based on regular evaluations and patient changes.
- Responded to patient requests with appropriate clinical and personal assistance.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising nurse.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Handled 20 calls per day to address customer inquiries and concerns
LVN Behavioral Team Care Manager- Contract
Kinetic Personnel Group
03.2022 - 06.2022
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Worked with providers to define quality metrics and outcome reporting process.
- Assessed healthcare needs and monitored effectiveness and progress plans to achieve desired outcomes.
LVN Case Manager
OSO Home Care
08.2019 - 11.2021
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Leadership such as overseeing field nurses, training Patient Care Coordinators and scheduling nurses.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Participated as member of multi-disciplinary team providing on-going case management services to patients with certain specific illnesses.
- Evaluated treatment plans against individual goals and healthcare standards.
- Addressed delays in discharge, postponed procedures and discharge equipment unavailability.
Inpatient Nurse FULL TIME TO PER DIEM
Advanced Rehab Center Of Tustin
03.2019 - 07.2020
- Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
- Documented patient vitals, behaviors and conditions to communicate concerns to supervising RN.
- Responded to patient requests with appropriate clinical and personal assistance.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
Licensed Practical Nurse, Private Duty
Direct Hire
10.2016 - 01.2020
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored progress and documented patient health status changes to keep care team updated.
LVN Case Manager
Capistrano Beach Care Center
03.2016 - 10.2016
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Utilization management duties such as auditing for clinical gaps to make sure patients needs are being met.
- Developed team communications and information for Interdisciplinary Team meetings.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Utilized professional network to increase referrals.
- Managed support services and fostered communication among social workers, Physical/Occupational/Speech therapists, hospital staff and patients.
Education
Vocational - Licensed Vocational Nurse
Stanbridge University
Irvine, CA2016
Bachelor of Science - Hospitality Administration And Management
Batangas State University
Philippines2008
Skills
- Case Management/Utilization Management
- Leadership
- Patient chart documentation
- Patient and family education
- Clinical documentation
- Strong clinical judgment
- Preventative Care
- Medication Dispensing and Immunization
- Verbal and Written Communication
- Critical Thinking
- Patient Advocacy
- Patient Care Assessment
- Tech Savvy
Certification
- Licensed Nurse in California, License number 701703
- CPR certified through American Heart Association/BLS
- LVN IV Certification
Timeline
LVN Case Manager
Horizon Valley Home Health
05.2023 - Current
LVN Behavioral Team Care Manager- Contract
Kinetic Personnel Group
03.2022 - 06.2022
Home Health Nurse PER DIEM
Hallway Healthcare Inc.
11.2021 - Current
LVN Case Manager
OSO Home Care
08.2019 - 11.2021
Inpatient Nurse FULL TIME TO PER DIEM
Advanced Rehab Center Of Tustin
03.2019 - 07.2020
Licensed Practical Nurse, Private Duty
Direct Hire
10.2016 - 01.2020
LVN Case Manager
Capistrano Beach Care Center
03.2016 - 10.2016
Vocational - Licensed Vocational Nurse
Stanbridge University
Bachelor of Science - Hospitality Administration And Management
Batangas State University
- Licensed Nurse in California, License number 701703
- CPR certified through American Heart Association/BLS
- LVN IV Certification
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