Mary Grace Dudley
Atlanta,Georgia
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Business Development Associate
Infinitee Communications
06.2022 - 06.2024
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Engaged with customers to build business relationships.
- Regularly reported progress on sales activities to senior management, providing valuable insights into current pipeline status of over 8 different ongoing pipelines.
- Developed business pipeline using cold and warm techniques.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Student Worker
Auburn Alumni Association
8 2021 - 05.2022
- Assisted in planning and executing of Engagement Events for current students and Auburn Alumni in support of increase of alumni funds for Auburn University.
- Took and followed detailed directions from others.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Maintained excellent customer service and positive attitude towards fellow teammates, other faculty and staff, and Auburn Alumni.
Education
Bachelor of Arts - Communication
Auburn University
Auburn, Alabama 05.2001 -
Skills
Relationship Building
Certification
ZoomInfo SalesOS
Timeline
ZoomInfo SalesOS
07-2022
ZoomInfo Engage
07-2022
Business Development Associate
Infinitee Communications
06.2022 - 06.2024
Bachelor of Arts - Communication
Auburn University
05.2001 -
Student Worker
Auburn Alumni Association
8 2021 - 05.2022
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