Mary Grace Gillikin
Newport,NC
Summary
Skilled pharmacy technician offering 12 years of experience and proven history in providing exceptional service to patients, including preparation of sterile IV products and accurate medication delivery. Highly experienced in training new employees, troubleshooting workflow issues, and communicating with teams to solve problems. Well versed in regulatory guidelines and overall pharmacy operations.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Carteret Health Care
04.2012 - Current
- Improve satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhance pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Involved in the ACE peer review committee and annual staff evaluations.
- Liaison with other departments and staff for computer downtown procedures, Pyxis maintenance, and new procedure implantation.
- Pyxis Technician Administrator.
- Involved in trouble shooting Pyxis issues and regular maintenance.
- Working on developing "How To" documents to aid in training new employees.
- Head of United States Pharmacopeia General Chapter 795-Nonsterile Compounding for Carteret Health Care Pharmacy.
- Organized the remodel of the pharmacy USP 795 compounding room.
- Provide training for all pharmacy employees on new USP 795 guidelines.
- Provide training for pharmacy technicians, pharmacy residents, and pharmacists throughout all aspects of pharmacy technician duties.
- Promote patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Reduce medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Prepare sterile compounding products for IV administration using aseptic techniques.
- Prepare non-sterile compounding products for oral administration following USP 795 guidelines.
- Prepare sterile hazardous compounding products for IV administration using aseptic techniques.
- Prepare non-sterile hazardous compounding products for oral administration following USP 800 guidelines.
- Support inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Proactively identify potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Calculate dosage, filled prescriptions, and prepare prescription labels with absolute accuracy.
- Count, measure and compound medications following standard procedures.
- Answer incoming phone calls and addressed questions from nurses and healthcare providers.
- Collaborate with interdisciplinary healthcare teams to provide comprehensive care for patients, addressing complex medication needs.
Education
Principles of Financial Accounting
Carteret Community College
Morehead City, NCCertificate - Esthetics Technology
Carteret Community College
Morehead City, NC05.2024
Certificate - Pharmacy Technology
Craven Community College
New Bern, NC2012
Skills
- Confidentiality and HIPAA
- Medical Terminology
- Telephone Etiquette
- Order Processing
- IT Experience
- Intravenous Admixture Preparation
- Workflow Optimization
- Order Verification
- Drug Inventory Control
- Pharmaceutical Calculations
- Manual and Automated Medication Dispensing
- Operations Support
- Compounding Techniques
- Continuous Learning
Timeline
Pharmacy Technician
Carteret Health Care
04.2012 - Current
Principles of Financial Accounting
Carteret Community College
Certificate - Esthetics Technology
Carteret Community College
Certificate - Pharmacy Technology
Craven Community College
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