MaryGrace Jabonero Kephart
1601 S. 14th Street, Las Vegas,NV
Summary
Experienced hospice administrator and QA leader with strength in Medicare compliance, EMR charting, and quality auditing. Skilled in guiding teams, improving documentation accuracy, and supporting smooth operations across complex care settings. Expertise on administrative and documentary management pertaining to current legal requirements.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Manager
Visiting Nurses of Nevada Inc
Las Vegas, Nevada
04.2025 - 09.2026
- Supervised daily office operations for visiting nurses support services.
- Communicated with physicians about referrals, orders, and care updates.
- Resolved patient service issues with calm, professional follow-up.
Quality Assurance Supervisor
Visiting Nurses of Nevada Inc
Las Vegas, Nevada
04.2025 - 09.2026
- Supervised quality assurance reviews for Visiting Nurses of Nevada patient records.
- Audited clinical documentation for home health compliance and accuracy.
- Monitored chart completion for nursing visits and care plans.
- Coordinated corrective actions with clinicians on documentation gaps.
- Educated employees on specific QA standards and confirmed maintenance standards.
- Analyzed quality and performance data to support operational decision-making.
- Promoted adherence to quality standards by educating personnel on quality control.
- Determined quality department standards, practices, and procedures.
- Monitored staff organization and suggested improvements to daily functionality.
Administrator/Co-Owner/Operator
VNN Hospice Services Inc
Las Vegas, Nevada
11.2021 - 01.2026
- Responsible for the overall direction of the hospice services. Involves in managing the interdisciplinary hospice team which includes physician services, nursing services, social services, spiritual support, bereavement care and volunteer services.
- Coordinates the hospice team to ensure patients receive the appropriate level of care.
- Responsible for the employment of qualified hospice personnel for the provision of hospice services, directly and the delegation to and coordination of hospice personnel evaluations.
- Ensures that quality, utilization, access, patient care and financial standards/goals are achieved.
- Responsible for establishing standards of care to comply with federal and state regulations and guidelines.
- Established, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.
- Ensures compliance in meeting all regulations and standards related to hospice, CMS and other federal, state and local requirements.
Intake Coordinator/Quality Assurance Supervisor
Hospice Service of Nevada Inc
Las Vegas, Nevada
04.2016 - 03.2020
- Verified insurance coverage and eligibility for hospice admissions.
- Coordinated admissions paperwork with nurses, physicians, and care teams.
- Entered patient data into electronic medical records and intake systems.
- Scheduled assessments and visits for hospice service start dates.
- Reviewed charts for complete documentation before admission approval.
- Adhered to confidentiality guidelines when handling sensitive information about clients.
- Educated employees on specific QA standards and confirmed maintenance of standards.
- Analyzed quality and performance data to support operational decision-making.
Quality Assurance Coordinator
Visiting Nurses of Nevada Inc
Las Vegas, Nevada
03.2012 - 04.2016
- Coordinated quality assurance reviews for home health documentation and care plans.
- Monitored compliance with Medicare, HIPAA, and agency clinical standards.
- Tracked corrective action items for nursing, therapy, and intake teams.
- Reviewed patient charts for completeness, accuracy, and timely signatures.
Operations Manager
Alzheimer's Luxury Care-Residential Care
Las Vegas, Nevada
12.2011 - 06.2012
- Directed daily residential care operations for Alzheimer's memory care residents.
- Coordinated staff schedules and coverage across assisted living shifts.
- Monitored care plans, service needs, and resident support routines.
- Trained caregivers on safety procedures and compassionate resident communication.
Education
Bachelor of Science - Bachelor of Science in Nursing (BSN)
Cebu Institute of Technology
N. Bacalso Ave., Cebu City03-2010
Skills
- Hospice compliance
- Medicare regulations
- EMR charting
- Quality auditing
- Patient intake
- Operations management
- Good communication
- Interpersonal skills
- Can work well as an individual; a good team player
Certification
- Hospice Manager Certificate Program
CAHSAH
March 2022
Hospice Regulatory Booth Camp
Weatherbee Resources
December 2022
Timeline
Manager
Visiting Nurses of Nevada Inc
04.2025 - 09.2026
Quality Assurance Supervisor
Visiting Nurses of Nevada Inc
04.2025 - 09.2026
Administrator/Co-Owner/Operator
VNN Hospice Services Inc
11.2021 - 01.2026
Intake Coordinator/Quality Assurance Supervisor
Hospice Service of Nevada Inc
04.2016 - 03.2020
Quality Assurance Coordinator
Visiting Nurses of Nevada Inc
03.2012 - 04.2016
Operations Manager
Alzheimer's Luxury Care-Residential Care
12.2011 - 06.2012
Bachelor of Science - Bachelor of Science in Nursing (BSN)
Cebu Institute of Technology