Mary Grace Parsley

I expanded my technical skills by attending hands-on workshops that focused on advanced shooting techniques, creative composition, and the latest camera technology.

I’m always eager to learn and grow, so I actively seek feedback on my work and use it to fine-tune my approach and improve with every project. I have edited many videos that match the creative or production requirements.

Even during long shooting days or intense pre-production planning, I keep a positive attitude and stay focused on the ultimate goal: creating video content that exceeds expectations. Being in this field inspires and motivates me, which helps me push through difficult times.

Through real-world experience, I’ve gained a solid understanding of the entire video production process, from brainstorming and planning to editing and delivering the final product. I enjoy being apart of the creative-building process prior to projects and bouncing off ideas with others to get the best concept. I have developed many problem-solving skills over the years and have used them successfully.

I've built professional relationships along the way with many people that have led to valuable networking opportunities within the industry. Because of that, I have been apart of huge projects that have been great portfolio work and learning experiences.

• Photographed high-quality images for various digital projects and weddings.
• Able to both give and follow direction.
• Planned and prepared for on-location and studio shoots.
• Completed complex photo shoots at indoor and outdoor venues.
• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Worked collaboratively with clients and contacts.
• Defined and recommended detailed solutions to capture images.

• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Relayed guest comments or suggestions to manager on duty for further action.
• Completed daily side work and opening and closing duties without fail.
• Rearranged tables and chairs for large parties and retrieved high chairs for children.

• Call and confirm picture days for each school or daycare.
• Ability to work with children and handle overwhelming situations.
• Working with infants, toddlers, all the way up to mixed age kids. Job is to be able to make them genuinely smile and capture a high-quality image.
• Offered image proofs to help clients choose best photos from shoot.
• Leveraged camera gear and equipment to express creative vision.
• Shot photographs in controlled lab, field, and remote environments.
• Selected and set up appropriate props, backdrops, and lighting. Assisted kids in selecting poses and solid color backgrounds.
• Trained new photographers in use of camera equipment and editing software.

• Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
• Provided exceptional service and assistance to guests upon check-in.
• Increased customer service ratings through personable service.
• Provided services efficiently and with high level of accuracy.
• Established and upheld high standards, promoting great customer service and assistance to guests.

• Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
• Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
• Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
• Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
• Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
• Responded to emails & voicemails accommodating the customers with any questions they may have.

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Collaborated well with other food runners to deliver orders accurately.
• Cleaned and sanitized food preparation and serving areas.
• Answered customer questions about hours, seating, and menu information.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Organized and replenished supplies at food stations to optimize team performance.
• Restocked food supplies in kitchen and organized storage areas.
• Kept detailed knowledge of and followed all food safety guidelines.
• Trained and mentored newly hired employees to explain process flow and safety procedures.
• Cleared tables immediately after guests left in preparation for next party.
• Responded to customer complaints and inquiries promptly, finding swift resolutions.
• Cultivated warm relationships with regular customers.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

• Demonstrated creativity and resourcefulness through the development of innovative solutions.
• Gained strong leadership skills by assisting and managing projects from start to finish.
• Satisfying customers by delivering exactly what they want. Paying attention to detail when it comes to making customer's bouquets and orders.
• Strengthened communication skills through regular interactions with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Passionate about learning and committed to continual improvement.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Proven ability to learn quickly and adapt to new situations.
• Delivered services to customer locations within specific timeframes.
• Organized and detail-oriented with a strong work ethic.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.

Ya-Ye Organics hired me to help in the kitchen, at farmers market, and to film content for their social media.

• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Maintained cleanliness and organization of stand workspace, working closely with employees to systemize tasks.
• Promoted positive customer experience through day-to-day supervision and management of Ya-Ye facility.
• Provided excellent and kind customer service to customers.
• Lifted heavy objects.
• Delivered leadership to executive team dedicated to driving ambitious targets with well-orchestrated plans.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Developed and maintained courteous and effective working relationships.
• Served customers and followed outlined steps of service.
• Identified issues, analyzed information and provided solutions to problems.
• Resolved problems, improved operations and provided exceptional service.
• Improved operations through consistent hard work and dedication.
• Exceeded goals through effective task prioritization and great work ethic.
• Participated in team-building activities to enhance working relationships.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Used coordination and planning skills to achieve results according to schedule.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.