Mary Grace Schrieber
Chicago,IL
Summary
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Overview
5
5
years of professional experience
Work History
Benefits Adviser
OneDigital Advanced Health
10.2023 - Current
- Conducted thorough needs assessments for each client, identifying suitable plan options based on individual requirements and financial capabilities.
- Increased overall efficiency by implementing time-saving strategies for managing daily tasks and client follow-ups.
- Ensured compliance with federal guidelines when assisting clients in selecting appropriate Medicare plans.
- Boosted company reputation through consistent delivery of reliable, trustworthy advice to clients navigating the Medicare insurance market.
- Consistently met or exceeded sales targets by effectively communicating the benefits of various Medicare insurance plans.
Head Server
Oves Restaurant
06.2019 - 09.2023
- Provided excellent service to 70-100 guests per night
- Leveraged interpersonal skills to provide exceptional customer service and lead staff
- Trained new hires on operating procedures, serving standards, and conflict resolution
- Selected to serve large private parties through demonstrated leadership abilities
- Demonstrated exceptional multitasking abilities and composure when handling complex issues or special requests during peak volume times
Assistant Manager
Aneu Catering
06.2021 - 09.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Coordinated communication between guests and facility management
Education
Bachelor of Science - Psychology
University of Dayton
Dayton, OH05.2023
Skills
- Benefits analysis
- Attention to Detail
- Interpersonal Communication
- Teamwork and Collaboration
- Customer Service
- Time Management
- Flexible and Adaptable
- Multitasking Abilities
- Active Listening
- Relationship Building
Timeline
Benefits Adviser
OneDigital Advanced Health
10.2023 - Current
Assistant Manager
Aneu Catering
06.2021 - 09.2021
Head Server
Oves Restaurant
06.2019 - 09.2023
Bachelor of Science - Psychology
University of Dayton
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