MONIQUE VASQUEZ
Arizona Department Of Administration
Phoenix,AZ
15
years of professional experience
Experienced with employee relations, recruitment, and policy development. Utilizes strategic planning to enhance organizational effectiveness. Strong understanding of talent management and compliance.
Work History
Benefits Specialist
1 Month- Administered employee benefits enrollments, changes, and terminations with accuracy and confidentiality.
- Interpreted benefits policies to resolve eligibility questions and support employee inquiries.
- Assisted employees with open enrollment selections, deadlines, and plan comparison questions.
- Reviewed documentation for qualifying life events and updated benefit elections accordingly.
Executive Insurance Consultant
6 Years 5 Months- Enhanced job knowledge through participation in educational opportunities, reading professional publications, and engaging with professional networks and organizations.
- Developed and implemented insurance policies for clients to ensure compliance with applicable laws and regulations.
- Executed accurate data entry of customer information into company database systems, ensuring data integrity and accessibility.
- Maintained organized records of client accounts including billing invoices, policy details, payments received.
- Performed administrative tasks, such as maintaining records and handling policy renewals.
- Identified and recommended process improvements through ongoing review of internal procedures, contributing to operational effectiveness.
- Regularly updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Guest Services Associate
9 Years 2 Months- Ensured quality assurance standards were met in all guest services operations.
- Trained new guest services staff on company policies and procedures to enhance service delivery.
- Implemented process improvements that increased efficiency in guest services operations.
- Coordinated multiple tasks effectively while sustaining high efficiency during shift hours.
- Assisted in training new guest services staff members on company policies and procedures.
Life Insurance Sales Agent
11 Months- Created strong relationships with clients by providing exceptional customer service and advice.
- Supported senior agents in crafting effective sales strategies, training new hires, and monitoring progress toward sales goals.
- Built relationships with potential clients to increase sales.
- Contributed to team meetings by sharing best practices and proposing ideas to enhance sales processes.
- Developed connections with potential clients to foster trust and rapport. with potential clients to increase sales.
Accounting Assistant/ Hair Consultant
3 Years 1 Month- Communicated effectively both verbally and in writing with colleagues at all levels across the organization.
- Prepared monthly balance sheets, income statements, and other financial reports.
- Managed accounts payable by executing weekly check runs, ensuring timely payments and vendor satisfaction.
- Reconciled discrepancies between accounting documents by researching source documents for missing information or errors in calculations.
- Communicated effectively both verbally and in writing with colleagues at all levels across the organization.
Education
Bachelor of Science - Cosmetology Business
- Awards & Honors
- Rising Star Award
- Highest RPGT
- Highest SPGT
Bachelor of Science (B.S.) - Business Administration - Finance-Accounting
Completed coursework towards
Skills
Benefits management
Benefits compliance
Employee engagement
Benefits communication
Equity initiatives
Employee benefits administration
Employee onboarding
Benefits training
Benefits analysis
Payroll coordination
Benefits coordination
EDUCATION
Awards & Honors, Rising Star Award, Highest RPGT, Highest SPGT
Timeline
Benefits Specialist
Arizona Department Of Administration
2026.09 - CurrentRead More
Executive Insurance Consultant
Allstate
2020.05 - 2025Read More
Life Insurance Sales Agent
Allstate
2019.05 - 2020.04Read More
Guest Services Associate
Arizona Cardinals
2017.08 - 2024Read More
Accounting Assistant/ Hair Consultant
Oriental Magic
2012.02 - 2015.03Read More
University of Maryland Global Campus
Bachelor of Science (B.S.) from Business Administration - Finance-Accounting
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Aveda
Bachelor of Science from Cosmetology Business
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