Mary Grace Zulueta
Patterson,CA
Summary
Motivated Team Lead possessing leadership and planning ability. Delivering products on tight schedules. By monitoring, teach, trains and learning to encourage employees to improved skills and meet the expectations.
History of successful developing strong teams through proactive training and issue management.
Overview
17
17
years of professional experience
1994
1994
years of post-secondary education
Work History
Team Lead Manager
Walmart Company
Patterson, CA
06.2008 - Current
- Led team in daily operations and customer service initiatives.
- Coordinated inventory management and stock replenishment processes.
- Trained new employees on company policies and procedures.
- Implemented process improvements to enhance workflow efficiency.
Cashier
Cox Family Store
Livermore, CA
09.2019 - 09.2020
- Processed customer transactions accurately and efficiently at a local family store.
- Maintained a clean and organized checkout area for customer convenience.
- Assisted customers with product inquiries and guided them to selections.
- Resolved customer complaints promptly to ensure satisfaction during visits.
- Performed other duties as assigned by management.
Education
Certificate - Computer Programming
Computronix Colegio De Dagupan
Dagupan City, Phils. 06.1993 - 10.1995
St. John’s Cathedral High School
Dagupan City , PhilsSkills
- Team management
- Process improvement
- Inventory management
- Employee training
- Customer service
- Operational efficiency
- Time management
- Communication skills
- Workplace safety
Timeline
Cashier
Cox Family Store
09.2019 - 09.2020
Team Lead Manager
Walmart Company
06.2008 - Current
Certificate - Computer Programming
Computronix Colegio De Dagupan
06.1993 - 10.1995
St. John’s Cathedral High School