Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mary Jane Diaz

Summary

Professional with expertise in customer support, adept at resolving issues efficiently and enhancing client satisfaction. Strong collaborator who thrives in team environments and adapts readily to changing demands. Skilled in communication and problem-solving, . Known for reliability and results-driven approach, ensuring high standards are consistently met.

Overview

7
7
years of professional experience

Work History

Overnight Stocker

Walmart
08.2024 - Current
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Front End Associate

Walmart
09.2023 - 05.2025
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Facilitated cash, check and credit transactions on cash register with 100% accuracy.

Waitress Supervisor

I Love Pupusas
05.2018 - 07.2023
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
  • Assisted in hiring and training new waitstaff, ensuring excellent service levels were maintained at all times.

Education

No Degree - STEM

NorthWest Arkansas Community College
Bentonville, AR
05-2027

High School Diploma -

Rogers Heritage High School
Rogers, AR
05-2023

Skills

  • Customer service
  • Data analysis
  • Supply chain management
  • Team collaboration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Overnight Stocker

Walmart
08.2024 - Current

Front End Associate

Walmart
09.2023 - 05.2025

Waitress Supervisor

I Love Pupusas
05.2018 - 07.2023

No Degree - STEM

NorthWest Arkansas Community College

High School Diploma -

Rogers Heritage High School

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Mary Jane Diaz