Summary
Overview
Work History
Education
Skills
Certification
Nursing Licensures
Timeline
Generic

Mary Jane Krueger

San Tan Valley,AZ

Summary

Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Concierge Nurse Case Manager

Oscar Healthcare
02.2018 - Current
  • Currently on the Out of network Transfer Case Management team and have supported all Clinical Care teams during the 6 years worked.
  • Utilize motivational interviewing to assess member needs and also in meetings to insure that the important actions and decisions made are fully understood.
  • Prioritize tasks based on the level of urgency and insure timelines are met.
  • Attend meetings and team huddles and provide input regarding discussion topics.
  • Offer assistance to team lead for any tasks that can be delegated and for any difficult member issues needing assistance.
  • Remain available as a resource to assist in answering questions for the team and other departments.
  • Coordinate with different provider offices and facilities to help advocate for members and maintain a professional demeanor with these interactions.
  • In November 2023, I was trained as a CRT nurse reviewer on a career experience at Oscar.

Telephone Triage Nurse

Axis Point Health
08.2016 - 02.2018
  • Responsibilities include triaging members with medical questions, illnesses or injuries
  • I also provided callers with patient education about chronic health conditions, acute health conditions and information about their medications
  • We service contracts nationwide and have a wide array of members including pediatrics, family medicine, behavioral health, maternity and geriatrics.

Education

BSN -

Rush University College of Nursing
Chicago, IL
06.1986

Skills

  • Time Management
  • Demonstrate Advocacy
  • Excellent Inter-Departmental Collaboration
  • Take Ownership of Problems and Solutions
  • Accurate Documentation
  • Team Player Mentality
  • Prioritization
  • Strong Work Ethic
  • Professionalism
  • Excellent Multitasking
  • Reliable punctuality

Certification

2022-2026, CCM certification

Nursing Licensures

  • Arizona (primary)
  • California
  • Illinois
  • Michigan
  • New Jersey
  • New York
  • Pennsylvania

Timeline

Concierge Nurse Case Manager

Oscar Healthcare
02.2018 - Current

Telephone Triage Nurse

Axis Point Health
08.2016 - 02.2018

BSN -

Rush University College of Nursing

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Mary Jane Krueger