Mary Jane Mortensen-Dillavou
Sioux City,IA
Summary
Dedicated and compassionate Registered Nurse, with board certification in Holistic Nursing, providing individualized patient care that focuses on the patient's body, mind, and spirit in order to care for the whole patient. Proven strong leadership focused on training new staff and implementing policy changes. Efficiently communicates with all members of the interdisciplinary health care team. Advocates for patient and family.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Nurse
MercyOne Medical Center
05.2021 - Current
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Trained new nurses and students in proper techniques, care standards, and safety protocols.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Contributed substantially to successful department JCAHO accreditation by consistently operating to highest standards of care.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Managed patients recovering from medical or surgical procedures.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Delivered high level of quality care to diverse populations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Certified Nursing Assistant
MercyOne Medical Center
12.2020 - 05.2021
- Answered call lights and supported patient comfort and safety.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Certified Nursing Assistant
Sunrise Retirement Community
06.2017 - 04.2021
- Answered call lights and supported patient comfort and safety
- Facilitated and promoted personal hygiene management, feeding and ambulation.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Upheld infection control and prevention policies across different patient-facing areas.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Oriented new staff and students to the duties of a CNA.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Bachelor of Science - Nursing
Morningside College
Sioux City, IA05.2021
Skills
- BCLS
- National Institute of Health Stroke Scale
- Shared Governance Council Member
- Patient Assessments and Monitoring
- Staff Supervision and Precepting
- Charge Nurse
- Practices Within the Full Scope of Practice for Iowa Registered Nurses
- Direct Patient Care
- Patient and Family Advocacy
- Personal Care Needs
- Complex Problem-Solving
- Pain Management
- Family and Patient Education
- Body Mechanics Knowledge
- Intakes and Discharges
- HIPAA Education
- Medication Administration
- Patient Care Planning
- Complementary and Alternative Nursing Interventions
Certification
- Holistic Nurse Baccalaureate-Board Certified, American Holistic Nursing Credentialing Corporation
- BCLS- Basic Cardiac Life Support
Timeline
Registered Nurse
MercyOne Medical Center
05.2021 - Current
Certified Nursing Assistant
MercyOne Medical Center
12.2020 - 05.2021
Certified Nursing Assistant
Sunrise Retirement Community
06.2017 - 04.2021
Bachelor of Science - Nursing
Morningside College
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