Mary Jane Rey
Glendale,CA
Summary
Results-oriented assistant manager with expertise in employee training and visual merchandising. Skilled in managing daily operations and fostering team collaboration to exceed sales goals and improve customer engagement.
Overview
7
7
years of professional experience
Work History
Assistant Manager
JTAN Fashion Jewelry
Los Angeles, California
06.2011 - 07.2015
- Assisted in managing daily store operations and staff schedules.
- Coordinated visual merchandising to enhance product presentation and customer engagement.
- Trained new employees on customer service protocols and product knowledge.
- Provided exceptional customer service to resolve inquiries and enhance satisfaction.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
Sales Associate
Diamond Hill Inc.
Los Angeles, California
03.2008 - 03.2011
- Assisted customers with product selection and provided excellent service.
- Maintained product displays to ensure an appealing shopping environment.
- Collaborated with team members to achieve sales goals and improve store performance.
- Educated customers on product features and promotions to enhance shopping experience.
- Resolved customer inquiries and complaints efficiently and professionally.
Education
High School Diploma -
Torres National High School
Philippines03-1997
Associate of Arts - Hotel, And Restaurant Management
La Consolacion
PhilippinesSkills
- Visual merchandising
- Customer service
- Employee training
- Payroll administration
- Scheduling management
- Customer relationship management
- Team collaboration
- Product presentation
- Effective communication
- Problem solving
- Attention to detail
- Money handling
- Performance evaluation
- Recruitment and hiring
- Workplace safety compliance
- Product and service sales
- Staff management
- Multitasking and organization
- Employee engagement
- Employee supervision
- Quality control
- Material selection
- Product knowledge
- Strong visualization
- Jewelry repair
- Quality control mastery
- Gemstone identification
- Clasp repair
- Plating techniques
- Jewelry appraisal
- Precious metals
- Diamond characteristics
- Pearl stringing
- Diamond evaluations
- Custom jewelry creation
- Repair proficiency
Timeline
Assistant Manager
JTAN Fashion Jewelry
06.2011 - 07.2015
Sales Associate
Diamond Hill Inc.
03.2008 - 03.2011
High School Diploma -
Torres National High School
Associate of Arts - Hotel, And Restaurant Management
La Consolacion
Similar Profiles
SHANNA CHAITYNSHANNA CHAITYN
Contractor at Bridal/RTW/Fashion/Fine Jewelry Sales ConsultantContractor at Bridal/RTW/Fashion/Fine Jewelry Sales Consultant
Adam MoraleAdam Morale
Sales Manager at Michaels Fashion JewelrySales Manager at Michaels Fashion Jewelry
Erine GabrielyanErine Gabrielyan
System Controller/Bookkeeper at Alpha Jewelry Fashion ManufacturingSystem Controller/Bookkeeper at Alpha Jewelry Fashion Manufacturing
Gevork George OrdakyanGevork George Ordakyan
Behavioral Therapist at ERA Behavioral Solutions Inc.Behavioral Therapist at ERA Behavioral Solutions Inc.
Maya LoveMaya Love
Volunteer at Glendale Memorial HospitalVolunteer at Glendale Memorial Hospital