Mary Janet Walker
Washington,DC
Summary
Sociable server offering several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of pos system operations and food safety and sanitation regulations. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
Work History
Server
Oliviana Bar Italiano & Pizzeria
Augusta, GA
09.2023 - 01.2025
- Set up tables in between patrons to reduce wait times.
- Maintained smooth and efficient flow of guests into and out of assigned sections.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Recommended dishes based on detailed knowledge of the menu and wine pairings.
- Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Server
Doc's Porchside
Grovetown, GA
04.2023 - 11.2024
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Explained menu items, describing ingredients and cooking methods upon request.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Assisted in training new servers.
Restaurant Hostess
Cracker Barrel Old Country Store
Evans, GA
07.2022 - 02.2023
- Assisted staff by serving food and beverages or bussing tables.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Greeted guests and sat customers at tables or in waiting areas.
- Organized and tracked to-go orders while maintaining accuracy.
Education
High School Diploma -
Evans High School
Evans, Georgia05-2023
Some College (No Degree) - Political Science
Augusta University
Augusta, GASkills
- Hostess support
- Table resetting
- Team member support
- Daily specials memorization
- Order delivery practices
- Multitasking and organization
- Effective customer upselling
References
References available upon request.
Timeline
Server
Oliviana Bar Italiano & Pizzeria
09.2023 - 01.2025
Server
Doc's Porchside
04.2023 - 11.2024
Restaurant Hostess
Cracker Barrel Old Country Store
07.2022 - 02.2023
High School Diploma -
Evans High School
Some College (No Degree) - Political Science
Augusta University
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