Summary
Work History
Education
Skills
Work Availability
Interests
Timeline
Generic

Tammy Rosini

Customer Service
Denver,CO

Summary

  • Organized and dedicated customer service with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
  • Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Business Owner

Clean Sweep
Denver, CO
08.2018 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with clients.
  • Developed a strong company culture focused on client collaboration, and continuous improvement opportunities.
  • Drove operational efficiency through decision-making processes and strategy development.
  • Maintained professional demeanor by staying calm when addressing unhappy customers.
  • Set aggressive targets to drive company success and strengthen motivation.
  • Identified and communicated customer needs.
  • Controlled resources and assets.

Patient Care Technician (PCT)

DaVita
Denver, CO
01.2001 - 06.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

GED -

Red Rocks Community College
Denver, CO
02.2007 - 04.2007

Skills

  • Highly organized and efficient
  • Self starter
  • Creative
  • Multi-tasking
  • Articulate Communication
  • Outstanding Customer Relations
  • Driven and Determined
  • Attention to Detail
  • Clientele Management
  • Quality Control Planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests

Restoring vintage furniture

Raise Orchids

Timeline

Business Owner

Clean Sweep
08.2018 - Current

GED -

Red Rocks Community College
02.2007 - 04.2007

Patient Care Technician (PCT)

DaVita
01.2001 - 06.2018

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Tammy RosiniCustomer Service