Mary Jo Ozuna
Hereford,TX
Summary
Dynamic professional with a proven track record at Lineage Logistics - Cold, adept in leveraging excellent communication skills. Skilled in care plan management and fostering relationships, demonstrated through effective coordination across departments and with customers. Achieves significant improvements by focusing on strategic problem-solving and compassionate client interaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Traffic Clerk
Lineage Logistics - Cold
Friona, TX
08.2024 - Current
- Leveraged strong communication skills for effective coordination with carriers, drivers, vendors, and customers.
- Coordinated cross-functional efforts between sales, customer service, accounting departments to address any issues that could impact timely delivery of products.
- Resolved shipping discrepancies swiftly, ensuring prompt resolution and minimal disruptions to operations.
- Collaborated with warehouse personnel to optimize loading procedures, minimizing delays in shipment dispatch.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Processed required paperwork to expedite handling of shipped and received goods.
- Compared shipping orders and invoices against contents received to verify accuracy.
Respiratory Therapist
BSA Health System
Amarillo, TX
10.2019 - 03.2024
- Cooperated and communicated effectively with physicians to deliver client satisfaction and meet compliance with set standards.
- Developed system of staff communication, enabling quicker implementation of treatment plans and improved comprehensive patient care.
- Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
- Provided comprehensive care to improve and strengthen clients' respiratory functions.
- Carried out day-day-day duties accurately and efficiently.
- Successfully maintain clean, valid driver's license and access to reliable transportation.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Sales Associate
Liquidation Mania
Hereford, TX
04.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Associate In Respiratory Care - Respiratory Therapy
Amarillo College
Amarillo, TX08.2019
Skills
- Patient Care Documentation
- Care Plan Management
- Physical assessment
- Customer service
- Good listening skills
- Excellent work ethic
- Compassion
- Computer skills
- Relationship-Building
- Verbal and written communication
- Professional bedside manner
- Patient and family advocacy
- Documentation review
- Shipping documentation
- Teamwork
- Time management
- Organizational skills
- Effective communication
Certification
- BLS
- ACLS
Timeline
Traffic Clerk
Lineage Logistics - Cold
08.2024 - Current
Sales Associate
Liquidation Mania
04.2023 - 12.2023
Respiratory Therapist
BSA Health System
10.2019 - 03.2024
Associate In Respiratory Care - Respiratory Therapy
Amarillo College