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Customer service management professional experienced with inbound and outbound customer service and collections. Team player with exceptional listening and critical thinking skills. Personable personality that helps avoid call escalations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Enthusiastic, willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.

Adept Customer Service Specialist and Lead Online Admin at Endtime Ministries, I excelled in complaint resolution and customer relationship management, enhancing customer satisfaction and retention. Leveraging strong communication skills and process optimization, I significantly contributed to website improvements and efficient problem-solving, ensuring high-quality customer service and operational excellence. I'm great with people, and customer service has always been a high passion of mine.

High-performing online customer service with solid experience in handling high volume of customer interactions through email, phone and live chat. Demonstrates excellent communication, problem-solving, and multitasking skills in fast-paced environment. Team-oriented and committed to fostering positive customer experiences. Dedicated representative eager to utilize strong problem-solving and communication skills. Computer savvy with substantial understanding of customer service principles and internet platforms. Coachable and determined to effectively communicate products or services to customers. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced customer service professional with strong focus on team collaboration and achieving results. Adept at handling inquiries, resolving issues, and enhancing customer satisfaction through effective communication and problem-solving skills. Known for adaptability, reliability, and positive attitude in fast-paced, dynamic environments. Proficient in navigating online platforms and tools to provide seamless support and drive customer success.

Mary Jo Runyan

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Online Fulfillment and Customer Service

Sales Associate

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Sales Associate

Online Fulfillment and Customer Service

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