Mary Jo Smallwood

Clinical and Business Support Responsibilities, including but not limited to:

• Meet the needs of the overall ultrasound business.
• Deliver Clinical Solutions end-to-end
• Demonstrate flexibility across the Clinical organization, including providing cross-team support within the scope of clinical expertise and practice.
• Deliver both pre and post-sales and clinical applications support as required.
• Work closely with sales colleagues to achieve or surpass the assigned (AOP) targets for the relevant market segment.
• Be adaptable and willing to support regions outside of the immediate geography, both nationally and within the designated zone, according to business requirements.
• Support customers with education plans and collaborate with members of the team when additional assistance is required.
• As Team Lead: First line of assistance to CSC Manager; Support luminary, KOLs and challenging customer sites; represent Philips at tradeshows/events; Assist with National Product Introductions; Mentor teammates; Help US business gain insights directly from the field; Work with Business Unit, when needed for honest and constructive feedback on products and issues.

• Performed diagnostic ultrasound examinations to capture accurate images for physician interpretation.
• Operated ultrasound equipment across abdominal, obstetric, gynecology, breast, small-parts, cardiac and limited vascular studies.
• Obtained RDMS status in Abdomen, OB/Gyn and Breast
• Obtained RDCS in Adult Echocardiography
• Prepared patients for procedures by explaining steps and positioning for optimal image acquisition.
• Designated Ultrasound Department "super-user" to assist training peers on new equipment.

• Performed diagnostic radiography with precise patient positioning and exposure technique selection.
• Maintained radiation safety standards, shielding patients and staff during imaging procedures.
• Coordinated portable imaging for bedside, emergency, and inpatient care needs.
• Verified exam orders and patient identification to ensure accurate study completion.
• Obtained RT status as Registered Radiologic Technologist
• Lead Mammographer