Mary Kate Dunklau
Saint Charles,IL
Summary
Energetic and driven individual with strong aptitude for communication and relationship-building. Possesses foundational knowledge in business principles and sales techniques, along with skills in customer service and data analysis. Capable of driving results through effective communication and strategic planning.
Overview
3
3
years of professional experience
Work History
Babysitter
Fox Mill
05.2024 - 08.2024
- Communicated positively with children and guardians.
- Monitored children's play activities to verify safety.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Restaurant Hostess
Preservation Bread & Wine
06.2021 - 08.2024
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
Bachelor of Arts - Communications
University of Iowa
Iowa City, IA05-2027
High School Diploma -
Saint Charles High School
Saint Charles, IL05-2023
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Attention to detail
- Conflict resolution
- Excellent communication
Timeline
Babysitter
Fox Mill
05.2024 - 08.2024
Restaurant Hostess
Preservation Bread & Wine
06.2021 - 08.2024
Bachelor of Arts - Communications
University of Iowa
High School Diploma -
Saint Charles High School
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