Summary
Overview
Work History
Education
Skills
Timeline
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Mary Kate Dunklau

Saint Charles,IL

Summary

Energetic and driven individual with strong aptitude for communication and relationship-building. Possesses foundational knowledge in business principles and sales techniques, along with skills in customer service and data analysis. Capable of driving results through effective communication and strategic planning.

Overview

3
3
years of professional experience

Work History

Babysitter

Fox Mill
05.2024 - 08.2024
  • Communicated positively with children and guardians.
  • Monitored children's play activities to verify safety.
  • Played games, worked on puzzles, and read books to young children.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.

Restaurant Hostess

Preservation Bread & Wine
06.2021 - 08.2024
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Education

Bachelor of Arts - Communications

University of Iowa
Iowa City, IA
05-2027

High School Diploma -

Saint Charles High School
Saint Charles, IL
05-2023

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Strong work ethic
  • Attention to detail
  • Conflict resolution
  • Excellent communication

Timeline

Babysitter

Fox Mill
05.2024 - 08.2024

Restaurant Hostess

Preservation Bread & Wine
06.2021 - 08.2024

Bachelor of Arts - Communications

University of Iowa

High School Diploma -

Saint Charles High School

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Mary Kate Dunklau