MARYKATE SMITH
Califon,NJ
Summary
Talented Information Systems Project Coordinator brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail.
Overview
8
8
years of professional experience
Work History
Information Systems Project Coordinator
Canfield Scientific, Inc.
Parsippany , NJ
2022.12 - Current
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Managed communication channels between various teams involved in the execution of complex projects.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Assessed, monitored and reported on work progression.
Data Quality Assurance Analyst
AM Best Company
Oldwick
2017.08 - 2022.12
- Followed compliance and regulatory policy, procedures, work instructions and projects for quality and continuous improvement goals
- Managed multiple projects and effectively coordinated with other teams to meet deadlines
- Maintained self-study program to enhance QA knowledge and skills
- Created, edited and updated project manuals and technical documentation used by entire QA team
- Used quality monitoring system to compile and track individual and team performance via Workfront
Customer Service Representative
Bank of America
Pennington
2016.08 - 2017.02
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Fielded customer complaints and queries, fast-tracking for problem resolution
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Marketing Assistant Intern
TIAA-CREF
New York City , NY
2016.07 - 2016.08
- Assisted Relationship Management team in verification of Plan Sponsor data through analysis and validation of RM master data codes from Excel spreadsheets, including drop down boxes and customized sorting
- Courtesy called Plan Sponsors to achieve 100% accuracy of critical fields in ensuring that all contact information is correct and secure
- Ensured call scripting meets company compliance standards.
Education
Professional Certificate in Full Stack Web Development -
Rutgers, The State University of New Jersey
09.2021
Bachelor of Science in Psychology, Business -
Montclair State University
05.2016
Skills
- Project Lifecycle
- Spreadsheet Tracking
- Critical Thinking
- Strong Work Ethic
- Effective Multitasking
- Final Product Approvals
- HTML, CSS, JavaScript, SQL
- Siebel, Microsoft Word, Excel, PowerPoint and Outlook
- Complex Problem Solving
- Documentation
Timeline
Information Systems Project Coordinator
Canfield Scientific, Inc.
2022.12 - Current
Data Quality Assurance Analyst
AM Best Company
2017.08 - 2022.12
Customer Service Representative
Bank of America
2016.08 - 2017.02
Marketing Assistant Intern
TIAA-CREF
2016.07 - 2016.08
Professional Certificate in Full Stack Web Development -
Rutgers, The State University of New Jersey
Bachelor of Science in Psychology, Business -
Montclair State University
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