MARYKATE SMITH
Califon,NJ
Summary
Talented Information Systems Project Coordinator brings proven abilities in end-to-end project management. Expert in identifying and mitigating risks, reaching milestones and managing deliverables. Highly organized leader with great attention to detail.
Overview
8
8
years of professional experience
Work History
Information Systems Project Coordinator
Canfield Scientific, Inc.
Parsippany, NJ
12.2022 - Current
- Generated weekly, monthly, quarterly reports summarizing key performance indicators.
- Developed and implemented project plans, established timelines, tracked progress and ensured deadlines were met.
- Managed communication channels between various teams involved in the execution of complex projects.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Assessed, monitored and reported on work progression.
Data Quality Assurance Analyst
AM Best Company
Oldwick
08.2017 - 12.2022
- Followed compliance and regulatory policy, procedures, work instructions and projects for quality and continuous improvement goals
- Managed multiple projects and effectively coordinated with other teams to meet deadlines
- Maintained self-study program to enhance QA knowledge and skills
- Created, edited and updated project manuals and technical documentation used by entire QA team
- Used quality monitoring system to compile and track individual and team performance via Workfront
Customer Service Representative
Bank of America
Pennington
08.2016 - 02.2017
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Fielded customer complaints and queries, fast-tracking for problem resolution
- Asked probing questions to determine service needs and accurately input information into electronic systems.
Marketing Assistant Intern
TIAA-CREF
New York City, NY
07.2016 - 08.2016
- Assisted Relationship Management team in verification of Plan Sponsor data through analysis and validation of RM master data codes from Excel spreadsheets, including drop down boxes and customized sorting
- Courtesy called Plan Sponsors to achieve 100% accuracy of critical fields in ensuring that all contact information is correct and secure
- Ensured call scripting meets company compliance standards.
Education
Professional Certificate in Full Stack Web Development -
Rutgers, The State University of New Jersey
09.2021
Bachelor of Science in Psychology, Business -
Montclair State University
05.2016
Skills
- Project Lifecycle
- Spreadsheet Tracking
- Critical Thinking
- Strong Work Ethic
- Effective Multitasking
- Final Product Approvals
- HTML, CSS, JavaScript, SQL
- Siebel, Microsoft Word, Excel, PowerPoint and Outlook
- Complex Problem Solving
- Documentation
Timeline
Information Systems Project Coordinator
Canfield Scientific, Inc.
12.2022 - Current
Data Quality Assurance Analyst
AM Best Company
08.2017 - 12.2022
Customer Service Representative
Bank of America
08.2016 - 02.2017
Marketing Assistant Intern
TIAA-CREF
07.2016 - 08.2016
Professional Certificate in Full Stack Web Development -
Rutgers, The State University of New Jersey
Bachelor of Science in Psychology, Business -
Montclair State University
Similar Profiles
Lia DeNicholasLia DeNicholas
Clinical Project Manager at Canfield ScientificClinical Project Manager at Canfield Scientific
Erica CastellanoErica Castellano
Project Manager at Canfield ScientificProject Manager at Canfield Scientific
Nicholas TurkmenNicholas Turkmen
Manufacturing Technician at Canfield ScientificManufacturing Technician at Canfield Scientific