Mary Lea McDougal
Bowling Green,KY
Summary
Dynamic professional with a strong background in marketing and healthcare, excelling in managing relationships between long-term care facilities and families. Proven ability to streamline Medicaid processes and achieve targeted census goals while ensuring compliance and client satisfaction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Territory Manager
Medicaid Done Right
Clearwater, FL
03.2019 - Current
- Cultivated relationships between long-term care facilities, residents, and families to facilitate Medicaid processes.
- Reviewed residents' income and asset information to assess Medicaid eligibility according to Kentucky guidelines.
- Instructed families on required documents and verifications for Medicaid applications.
- Coordinated with business office managers and administrators to track and expedite Medicaid application statuses.
- Managed multiple cases across nine different facilities, ensuring compliance with standards.
- Conducted weekly meetings with families and business offices to gather necessary documentation.
- Ensured compliance with company standards for turnaround times and approval efficiencies.
Director of Marketing And Admissions
Franklin-Simpson Nursing and Rehabilitation Center
Franklin, USA
01.2016 - 03.2019
- Achieved census goals through strategic outreach and tracking methods that enhanced visibility and engagement.
- Implemented and managed systems to track inquiries, admissions, discharges, sales calls, and other information to monitor sales and business activity.
- Identify marketing programs opportunities, write and edit marketing materials to support sales and marketing objectives
- Maintained comprehensive records of admissions and discharges, compiling occupancy census data to inform operational decisions.
- Determine work procedures, to maintain sales efforts that secure positive referral flow to the facility
- Contributed to departmental budget planning and provided insights to the administrator on resource allocation.
Education
Healthcare Information systems -
Western Kentucky University
Bowling Green, KY05-2006
Skills
- Medicaid compliance
- Attention to detail
- Customer service
- Vendor relations
- Organizational skills
- Multitasking
- Communication skills
Certification
- Notary for the State of Kentucky
Timeline
Territory Manager
Medicaid Done Right
03.2019 - Current
Director of Marketing And Admissions
Franklin-Simpson Nursing and Rehabilitation Center
01.2016 - 03.2019
Healthcare Information systems -
Western Kentucky University