Mary Lee Neff
Durant,IA
Overview
27
27
years of professional experience
Work History
Personnel Specialist - Executive Officer 1
State of Iowa, Department of Correctional Services
Davenport, IA
12.2021 - 08.2026
- Prepared payroll changes, leave records, and attendance updates for correctional employees.
- Responded to staff questions about benefits, policies, and employment procedures.
- Collaborated with department heads to develop succession plans for key positions within the organization.
- Trained employees on Workday system and assisted with maintenance and updates.
- Maintained records of personnel-related data such as hires, transfers, performance reviews and absenteeism.
- Performed background checks on potential candidates prior to hiring decisions being made.
- Reviewed resumes and interviewed applicants to assess their qualifications against job requirements.
- Coordinated interviews between candidates and hiring managers.
- Hired employees and processed hiring-related paperwork.
- Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
- Designed internal staff orientation and training programs and led onboarding and employee training sessions.
- Prepared job vacancy announcements for open positions to recruit and hire qualified staff.
- Facilitated employee termination process by conducting exit interviews.
- Assessed applicant ranking criteria and interview questions to offer input to maintain compliance with ADA and EEO requirements.
- Participated in career fairs representing the organization's interests in attracting top talent.
Administrative Assistant
State of Iowa, Department of Correctional Services
Davenport, IA
10.2014 - 12.2021
- Managed confidential records for State of Iowa correctional services office.
- Scheduled meetings and appointments for departmental staff and supervisors.
- Processed correspondence, mail, and forms for correctional services operations.
- Entered data into office systems for inmate and staff files.
- Answered phone calls and directed inquiries to proper department contacts.
- Prepared reports and documents for administrative review and filing.
- Coordinated office supplies and maintained organized work area.
- Supported correctional services staff with clerical tasks and daily office needs.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Answered questions from customers regarding products and services offered by the company.
- Managed database systems containing customer contact information.
Accounting, Grain Dept.
River Valley Cooperative
Davenport, Iowa
04.2014 - 04.2014
- Settled grain shipments and issued customer settlements on grain pricings while completing end-of-day accounting procedures and closing monthly and year-end accounting.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Administrative Assistant/Office Manager
Maple Lawn Enterprises
Durant, Iowa
12.2002 - 10.2014
- Responsible for all aspects human resource administration and office management, marketing, payroll, benefits administration, A/R & A/P, recruitment, employee development and leadership training, worker's compensation, FLSA, FMLA, annual performance evaluation program, data base management, coordinated safety training meetings, maintain all personnel files, I-9 records, drug screenings and background investigation results, budgeting & tax preparation, ordering and paying for equipment and supplies, and other general office duties. Works with various agencies to coordinate exchange student/trainees and J-1 visa paperwork, recruitment of new employees; processes new employee paperwork and conducts orientations.
Customer Service & HR Orientations Manager
Iowa 80 Group
Walcott, Iowa
08.1999 - 07.2002
- Developed and conducted employee orientation and customer service training for all new employees as well as current employees, created employment brochures and flyers; created company monthly newsletter; placed new employment ads in newspapers and online; developed materials for and attended career fairs; responsible for interviewing applicants for the Management Development Program; conducted reference checks on potential employees; modified and published personnel handbook; scheduled new employee drug tests; conducted exit interviews; assisted the Human Resource Manager in a variety of areas such as employee benefits and services, recruitment and placement, administering the Management Development Program, designing HR brochures and safety training for employees.
Education
B.A. - Business Administration
University of Iowa
08-1997
Skills
- Proficient in Microsoft Office (Word, Access, Excel, PowerPoint, Publisher)
- QuickBooks Pro (Payroll, Accounting)
Affiliations
- GRHRA Great River Human Resource Association
- Durant Chamber of Commerce
Timeline
Personnel Specialist - Executive Officer 1
State of Iowa, Department of Correctional Services
12.2021 - 08.2026
Administrative Assistant
State of Iowa, Department of Correctional Services
10.2014 - 12.2021
Accounting, Grain Dept.
River Valley Cooperative
04.2014 - 04.2014
Administrative Assistant/Office Manager
Maple Lawn Enterprises
12.2002 - 10.2014
Customer Service & HR Orientations Manager
Iowa 80 Group
08.1999 - 07.2002
B.A. - Business Administration
University of Iowa