Mary Lindsey McKenzie
Tuscaloosa
Summary
Results-driven Certified Pharmacy Technician with oncology and hematology support experience in fast-paced settings. Expertise in specialty medication coordination and patient adherence, ensuring efficient service delivery. Pursuing a degree in health administration to transition into a remote Inside Sales Representative role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Oncology Pharmacy Technician & Medication Access Specialist
DCH Cancer Center
Tuscaloosa
05.2025 - Current
- Coordinated specialty oncology and hematology medication refills, ensuring uninterrupted access for cancer patients
- Communicated directly with patients to enhance medication adherence and provide treatment support for improved overall well-being
- Provide compassionate, patient-centered service while building strong professional relationships
- Handled hazardous chemotherapy medications safely and accurately, complying with pharmacy protocols to maintain patient safety
- Process and coordinate medication shipments to ensure timely patient delivery
- Maintain precision and organization within a fast-paced oncology environment
- Collaborate with healthcare teams to support quality patient care and medication access
Certified Pharmacy Technician
DCH Retail Pharmacy
Tuscaloosa
08.2024 - 05.2025
- Provided exceptional customer service in high-volume retail pharmacy, contributing to patient satisfaction and loyalty
- Assisted pharmacists in preparing prescriptions, processing insurance claims, and supporting patient inquiries to enhance service delivery
- Coordinated daily pharmacy operations, managing inventory and prescriptions to ensure seamless service
- Maintained workflow efficiency while ensuring accuracy and attention to detail
Certified Pharmacy Technician
Walgreens Pharmacy
Tuscaloosa
02.2020 - 08.2024
- Processed prescriptions accurately within a fast-paced retail pharmacy environment
- Delivered exceptional customer service by effectively addressing patients' prescription and insurance inquiries
- Demonstrated strong multitasking, communication, and problem-solving skills in a dynamic pharmacy setting
- Fostered positive relationships with patients through consistent professionalism and reliable service
Education
Bachelor’s Degree - Health Administration, Business
Southern New Hampshire University
Hooksett, NH05-2028
Skills
- Oncology & Hematology Pharmacy Support
- Specialty Pharmacy Operations
- Medication Access Coordination
- Pharmacy operations
- Insurance billing
- Chemotherapy Preparation
- Hazardous Medication Handling
- Labeling prescriptions
- Drug classification
- Problem resolution
- Patient Support
- Supporting pharmacy operations
- Patient engagement
- Teamwork
- Pharmacy management
- Pharmacy support
- Sales & Communication Skills
- Prescription Verification
- Leadership & Team Collaboration
- Insurance billing
- Benefit coverage
Certification
Certified Pharmacy Technician (PTCB), 2021
Hobbies and Interests
- Coaching
- Reading
- Cooking
- Beach Travel
- Community Engagement
Timeline
Oncology Pharmacy Technician & Medication Access Specialist
DCH Cancer Center
05.2025 - Current
Certified Pharmacy Technician
DCH Retail Pharmacy
08.2024 - 05.2025
Certified Pharmacy Technician
Walgreens Pharmacy
02.2020 - 08.2024
Bachelor’s Degree - Health Administration, Business
Southern New Hampshire University