Marylou Diaz
Charlotte,North Carolina
Summary
Accomplished Clinical Care Manager at Peak Resources and Rehab Center, adept in healthcare management and patient assessments. Excelled in enhancing care coordination and quality improvement, evidenced by a significant reduction in ER visits. Skilled in HIPAA compliance and mentoring staff, demonstrating a unique blend of technical proficiency and leadership.
Overview
4
4
years of professional experience
Work History
Clinical Care Manager
Peak Resources and Rehab Cenrter
05.2010 - 04.2014
- Assessed staff performance to ensure adherence to standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Worked with providers to define quality metrics and outcome reporting process.
- Collected and aggregated data to identify problems or trends, such as turnaround time and issues with physician offices.
Education
Associate Degree In Nursing - All Aspects Registered Nursing Patientcare
Southwestern Commubity College
Creston Iowa07.1991
Skills
- Direct patient care
- HIPAA compliance
- Electronic health records
- Clinical assessment
- Patient assessments
- Mental health counseling
- Healthcare management
- Care coordination
- Quality improvement
- Medication management
- Patient management
- Staff management
- Mentoring and training
- Individual therapy
- Behavioral health
- Health education
- Coaching and training
- Discharge planning
- Case management
Additional Information
I worked for over 30years as registered nurse and many years as clinical care management until retirement in 2014 with license being retired then also. Iam Simply looking to suplement my retirement with a new general employment opportunities in restaurants or departme t stores and possibly general home patient care.
Timeline
Clinical Care Manager
Peak Resources and Rehab Cenrter
05.2010 - 04.2014
Associate Degree In Nursing - All Aspects Registered Nursing Patientcare
Southwestern Commubity College
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