MARYLOU E OROPEZA
Joppa,MD
Summary
Dedicated worker with excellent communication, time management, and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers. I can be relied upon to help your company achieve its goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
Transportation Associate
Amazon
11.2022 - Current
- Inspected trucks and trailers before each trip to assess safety and identify maintenance
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Secured vehicle to tow truck and checked all attachments for safe operation.
Cashier Associate
Bass Pro
11.2022 - Current
- Upsold additional products and services to customers, increasing revenue.
- Assisted customers with returns, refunds and resolving transaction issues.
- Tallied cash drawer at beginning and end of each work shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers by answering questions and fulfilling requests.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Fulfillment Center Associate
Amazon
09.2021 - Current
- Entered package information into company's computer system
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins
- Managed timely and effective replacement of damaged or missing products
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Commercial Electrician Apprentice
IBEW Local 24
08.2020 - Current
- Checked and performed electrical wiring through conduits and holes in walls and floors
- Adhered to work site safety protocols and reported potential hazards
- Worked under supervision of Journeyman Electrician to learn trade and develop electrical knowledge
- Pulled wire through conduits and through holes in walls and floors.
Process Assistant
Amazon
10.2022 - 11.2022
- Cleared obstructions and hazards from production areas to prevent accidents
- Inspected assembled products for damages and flaws and reported losses to supervisors
- Participated in and contributed ideas in team meetings
- Allocated labor to associates
- Assigned job duties
- Train associates and verify SOP compliance and ensure successful are performance
- Filled in as needed with production duties and fully understood workflow and daily production goals
- Coached associates to work safely at all times and also participated in safety and initiatives
- Reviewed and updated SOP as required.
Cashier
7-Eleven
01.2020 - 07.2020
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Mentored new team members on POS system operation, customer service strategies and sales goals
- Answered questions about store policies and concerns to support positive customer experiences
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Assisted customers by answering questions and fulfilling requests
- Educated customers on promotions to enhance sales.
Customer Service Representative
American Airlines
Fort Worth, TX
02.2015 - 06.2020
- Compiled customer feedback and recommended service delivery improvements to management
- Improved operational efficiencies while managing customers’ requests, store inventory, transactions, new purchase orders and pricing needs
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines
- Maintained customer happiness with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes
- Responded to customer requests for products, services and company information
- Provided primary customer support to internal and external customers in fast-paced environment
- Optimized customer support by establishing collaborative service environment
- Applied highly effective selling skills while properly engaging and presenting solutions to customers
- Handled over 100 calls per shift signing up new customers, retrieving customer data, presenting relevant product information and cancelling services
Aircrew Flight Equipment Technician, Guard/ Aircrew Flight Equipment Technician
Texas Air National, United States Air Guard
08.2011 - 09.2014
- Overseen inventory of all precision maintenance equipment laboratory equipment, prepared equipment for pick-up and delivery, with appropriate documentation
- Conducted formal academic classroom and technical instruction for all pilots, aircrew, passengers on survival technics, search and rescue, chemical defense equipment, eye respiratory systems, self-contained oxygen and filtration systems with aircraft-integrated electronic communications and oxygen capabilities, chemical/biological control area decontamination procedures, and chemical defense task qualification training
- Adverse in OSHA, United States Federal Aviation, and military air regulations and laws
- Ensured all aircrew flight equipment met strict airworthiness criteria in combat operations by inspecting, testing, calibrating, certifying, troubleshooting, repairing/replacing, assembling and disassembling all aircrew life support equipment, and chemical/biological defense equipment
- Managed, utilized and updated multiple computer main frame programs/data bases to analyze, troubleshoot, schedule, and maintain inspection and accountability reports on all aircraft life support and aircrew chemical-biological defense equipment.
Dispatch
Texas Air National Guard/ Airfield Management United States Air Force Aircraft
04.2013 - 04.2014
- Trained 2 administrative assistants during a period of unit movement to ensure attention to detail, and adherence to military policy
- Conducted extensive internet research on policies, regulations, and potential problems, reporting findings to Commanders, and formatted and maintained databases Created highly effective organizational and filing systems, including quick and thorough indexing, filing and offsite storage, resulting in easy access to critical information and streamlined office functioning
- Adverse knowledge of International Civil Aviation Organizations; United States federal and military air regulations
- Experienced in performing airfield inspections, coordination of airfield construction or repairs, processing airfield waivers, and surveys of non-Department of Defense airfields for use of Managed flight data processing, NOTAM processing, emergency response actions, and maintaining flight information data and supportive displays for aircrews
- Overseen maintenance and operation of airfield to ensure compliance with all applicable DoD, US Army Regulations and Federal Aviation Administration instructions and all safety regulations
- Responsible for airfield operations including airfield inspections and checks, assisting aircrews, furnishing pre-flight, en-route and post-flight information, ensuring safe ground and air movement of aircraft
- Directed guests and routed deliveries and courier services.
Administrative Assistant
Texas Air National Guard/Airfield Management
04.2013 - 04.2014
- Monitored premises, screened visitors, updated logs and issued passes to maintain security
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
- Coached new employees on administrative procedures, company policies and performance standards.
Aviation
Ordnanceman, United States Navy
01.1994 - 01.1998
- Installed and loaded aerial mines to rockets with precision and exceptional care
- Worked closely with crew members in intense, quickly changing and dangerous environments
- Received, inspected, packaged, stored, handled and processed weapon shipments
- Maintained operations for aviation ordnance shops, armories, and storage facilities
- Handled and serviced weapons and ammunition carried on aircraft carrier and A-6E aircraft
- Observed all safety regulations when working in or near hazardous zones.
Education
Bachelor Of Science - Liberal Arts Business Administration, Communications, Science And Accounting
Texas Wesleyan University
Fort Worth, TX08.2010
Skills
- Administrative support
- Credit card processing
- Professional telephone demeanor
- Account management
- MS Office proficiency
- Route dispatch
- Data entry
- Computer proficient
- Yard Management
- Safety Protocols
- Adaptability and Flexibility
- Routine Inspections
- Inspect Vehicles
- Transportation
- Operations Analysis
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Transportation Associate
Amazon
11.2022 - Current
Cashier Associate
Bass Pro
11.2022 - Current
Process Assistant
Amazon
10.2022 - 11.2022
Fulfillment Center Associate
Amazon
09.2021 - Current
Commercial Electrician Apprentice
IBEW Local 24
08.2020 - Current
Cashier
7-Eleven
01.2020 - 07.2020
Customer Service Representative
American Airlines
02.2015 - 06.2020
Dispatch
Texas Air National Guard/ Airfield Management United States Air Force Aircraft
04.2013 - 04.2014
Administrative Assistant
Texas Air National Guard/Airfield Management
04.2013 - 04.2014
Aircrew Flight Equipment Technician, Guard/ Aircrew Flight Equipment Technician
Texas Air National, United States Air Guard
08.2011 - 09.2014
Aviation
Ordnanceman, United States Navy
01.1994 - 01.1998
Bachelor Of Science - Liberal Arts Business Administration, Communications, Science And Accounting
Texas Wesleyan University
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Zachary BrownZachary Brown
Treat Team Member at Ritas Coney Ice And Frozen CustardTreat Team Member at Ritas Coney Ice And Frozen Custard