Lourdes ( Marylou ) Maynez

Medical Assistant

Káiser Permanente

Baldwin Park, California

08.2001 - 04.2024

Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Monitored vital signs of out patients throughout their visit at the hospital or clinic setting.
Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.
Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Kept facility stocked with necessary supplies, equipment and instruments.
Changed dressings on wounds to prevent infection and check for healing.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Documented notes during patient visits.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Assisted back office patient processes to reduce office wait times.
Responded to patient callbacks and phone-in prescription refill requests.
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Positioned patients properly during examination or treatment for comfort and safety.
Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
Cleaned and maintained medical equipment following procedures and standards.
Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Scheduled appointments for patients via phone and in person.
Administered medications under physician's supervision.
Processed orders for medical supplies and lab equipment.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Provided assistance to medical staff in performing minor surgical procedures.
Organized charts, documents and supplies to maintain team productivity.
Organized patient charts before each day's clinic sessions began.
Contacted medical facilities to schedule patients for admission.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Administered injections, medications and treatments as directed by the physician.
Collected, labeled and stored laboratory specimens properly prior to testing.
Educated patients about medications, procedures and physician's instructions.
Handled general office duties to support administrative staff during peak hours.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Collected samples from patients for laboratory testing purposes.
Educated patients on healthcare topics such as nutrition and disease prevention methods.
Prepared treatment rooms for patient examinations.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Verified appointment times with patients, preparing charts, pre-admission and consent forms.
Explained treatment procedures and physicians' instructions.
Measured vital signs and took medical histories to prepare patients for examination.
Contacted pharmacies to submit and refill patients' prescriptions.
Supported administrative staff by processing payments.

Summary

Overview

Work History

Medical Assistant

Education

Some College (No Degree) -

Skills

Languages

Certification

Accomplishments

Affiliations

References

Dr. Babak Jahan Parwar MD, Kaiser Permanente

Timeline

Medical Assistant

Some College (No Degree) -

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